Laptop - Keyboard and Mouse NOT working - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Hardware > Laptops and Notebooks
Click Here to Login
Closed Thread
 
Thread Tools Display Modes
 
Old 02-27-2010, 02:43 PM   #1 (permalink)
Newb Techie
 
Join Date: Feb 2010
Posts: 5
Exclamation Laptop - Keyboard and Mouse NOT working

Since I had some silly windows update about a year ago, I could not just shut the lid without the computer going to a black screen with no response. I learned to deal with it and not do it without expecting to have to manually hardboot and go through the "windows failed to shut down properly" scenario every time. <---- this is not the issue

After someone shut the lid and had this issue come up, the VISTA log in page came up as usual. BUT i could not use the mouse or tab over to enter into my log in...

After rebooting, it went to the "blue screen of death" that tries to restore the comp to a previous "happy place". I want to BUT i cant click YES!

I cannot attempt to reboot in safe mode. The board and mouse will not respond in dos/boot up either...

WTF??? Once I locate a USB keyboard I will attempt that route, but until then, please tell my WHY my computer(windows) is doing this to me.
__________________

Chirishboy is offline  
Old 02-27-2010, 02:50 PM   #2 (permalink)
Techie Beyond Description
 
MindoverMaster's Avatar
 
Join Date: Dec 2009
Location: /home
Posts: 12,212
Send a message via MSN to MindoverMaster
Default Re: Laptop - Keyboard and Mouse NOT working

That sounds like sleeping, not freezing. Just hit a key or press the power button, and it should power right up.

Did you try just pressing enter on the login screen?

if you cant use your keyboard in BIOS, your devices are dead. If you can't use your mouse/keyboard in Windows, there is a driver problem.
__________________

__________________
Neowin.net Steam Account
MindoverMaster is offline  
Old 02-27-2010, 04:53 PM   #3 (permalink)
Newb Techie
 
Join Date: Feb 2010
Posts: 5
Default Re: Laptop - Keyboard and Mouse NOT working

No its not just sleeping. Its a blank black screen, the "CPU light" is constantly on and it is jammed up so bad I HAVE to manually reboot to get it back to life...

Yes, I obviously tried hitting enter, tab, and ever other key on the board.

It is not working on the BIOS before windows even boots, so it MUST be a device issue? I just dont see how since it was just working before someone put it to "sleep" by shutting the lid...
Chirishboy is offline  
Old 02-27-2010, 05:04 PM   #4 (permalink)
 
patonb's Avatar
 
Join Date: Jan 2005
Location: In Gov't Regulated Cubical
Posts: 9,745
Default Re: Laptop - Keyboard and Mouse NOT working

Have you tried just a complete reinstall of Vista?

Might be a though, but before you do, get a ubuntu livecd, or any linux livecd and try booting to it to see if your hardware is bad.
__________________
Foldie = i5 6600kMSI Z170A M5 EVGA 970 SC Corsair H100 Corsair hx520 2x8gb GSkill Corsair 650D
Woohoo = L5639 @3.1Ghz EVGA SR-2 gtx 260-216 Hyper 212+ Corsair 1050hx 6x2gb Corsair XMS3 Blackhawk Ulra
Alienware 18 - SLI 770M 4700mq 16Gig

patonb is offline  
Old 02-27-2010, 05:34 PM   #5 (permalink)
Newb Techie
 
Join Date: Feb 2010
Posts: 5
Default Re: Laptop - Keyboard and Mouse NOT working

I am attempting to get into windows to backup some info first before doing a reinstall/format if necessary.

I like the linux method tho, but since it will not even work in dos/bootup does that mean the hardware is bad??

Would the laptop recognize and use a USB keyboard/mouse if I just plug it in??
Chirishboy is offline  
Old 02-27-2010, 06:48 PM   #6 (permalink)
 
patonb's Avatar
 
Join Date: Jan 2005
Location: In Gov't Regulated Cubical
Posts: 9,745
Default Re: Laptop - Keyboard and Mouse NOT working

It should recognise it...

I'm unsure of what you mean by dos/bootup, dos requires drivers, and so does certain portions of bootup.

If you mean BIOS, then yha it is a good chance its dead. Last laptop i took apart, the touchpad and keyboard were 2 separate parts.
__________________
Foldie = i5 6600kMSI Z170A M5 EVGA 970 SC Corsair H100 Corsair hx520 2x8gb GSkill Corsair 650D
Woohoo = L5639 @3.1Ghz EVGA SR-2 gtx 260-216 Hyper 212+ Corsair 1050hx 6x2gb Corsair XMS3 Blackhawk Ulra
Alienware 18 - SLI 770M 4700mq 16Gig

patonb is offline  
Old 02-27-2010, 07:07 PM   #7 (permalink)
Newb Techie
 
Join Date: Feb 2010
Posts: 5
Default Re: Laptop - Keyboard and Mouse NOT working

Good question! too bad I'm not quite certain the different between dos/bootup and BIOS...

I will try the USB keyboard/mouse when I get a chance and letcha know what transpires.

Never taken a laptop to pieces before but I am up for dissecting it if necessary!

Thanks fellas
Chirishboy is offline  
Old 03-01-2010, 04:41 PM   #8 (permalink)
Newb Techie
 
Join Date: Feb 2010
Posts: 5
Default Re: Laptop - Keyboard and Mouse NOT working

I am having issues locating the drivers to reinstall after I deleted them after deleting...

I went to HP website to download them but they didnt have them...
Select software and drivers HP Pavilion dv2000 CTO Notebook PC - HP Customer Care (United States - English)

Anywhere else to Dl them? The computer says the Keyboard is working correctly, but the mouse "this device cannot start (code 10)"

What does that mean? ^^^^

Have not tried the linuxCD to see if they would work outside of windows yet... I can use peripherals via USB
Chirishboy is offline  
Old 03-02-2010, 11:40 AM   #9 (permalink)
 
patonb's Avatar
 
Join Date: Jan 2005
Location: In Gov't Regulated Cubical
Posts: 9,745
Default Re: Laptop - Keyboard and Mouse NOT working

The "mouse" is the trackpad. Try that out.

Maybe even try redoing the quick launch buttons too.
__________________

__________________
Foldie = i5 6600kMSI Z170A M5 EVGA 970 SC Corsair H100 Corsair hx520 2x8gb GSkill Corsair 650D
Woohoo = L5639 @3.1Ghz EVGA SR-2 gtx 260-216 Hyper 212+ Corsair 1050hx 6x2gb Corsair XMS3 Blackhawk Ulra
Alienware 18 - SLI 770M 4700mq 16Gig

patonb is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Gaming/ Keyboard/ Mouse/ Unresponsive Pezzy PC Gaming 6 12-27-2009 08:35 AM
Mouse & Keyboard freeze if not logged into Admin XP user account? TitO_fly Microsoft Windows and Software 1 03-07-2008 05:22 PM
Windows Vista, Keyboard And Mouse Stopped Working LOL_NESS Microsoft Windows and Software 10 03-05-2008 08:38 AM
How to Share One Keyboard with a Laptop and a Desktop Computer jennyyu Off Topic Discussion 15 11-15-2007 07:52 PM
Mouse and keyboard stopped working... Terex Microsoft Windows and Software 13 11-02-2007 06:39 PM



Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 03:04 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.