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Old 03-13-2008, 09:16 PM   #1 (permalink)
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Default Laptop freezing on boot.

My girlfriends laptop keeps freezing while trying to load windows. On the other hand it runes fine on safe mode... Im not quite sure of the specs, but its a fairly new laptop, has a duel core and 2gb ram, and is on XP. She called the tech people, and they told her to use the recovery partition, which she did. and it worked fine for 3 days and now its doing doing it again. What can we do to stop it from freezing or what did she do ti start it from freezing? i know she downloaded safe programs after the recovery.

thanks for the help.

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Old 03-13-2008, 09:44 PM   #2 (permalink)
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Default Re: Laptop freezing on boot.

Probably one program is not playing nice with another one. What antivirus/antispyware softwares are you using?

I would go into Safe Mode and go into the MSCONFIG and disabled everything that's not a Windows service. Then you can sort of trouble shoot from there, enabling one program at a time until you've found the culprit(s)

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Old 03-14-2008, 01:20 PM   #3 (permalink)
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Default Re: Laptop freezing on boot.

She has nod32 and spybot s&d. ill try that msconfig and see what happens.
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