Richard315
Beta member
- Messages
- 2
Hello!
I have an HP Pavilion dv7-3079wm entertainment PC with a great LED screen. The problem is that on Sunday I powered up my computer and the screen is displaying with a greenish hue at all times. If you look closely you can see green lines running vertically along the screen which are particularly evident in the areas that should be black.
I know the problem is not the video card malfunctioning because when I hook up an external monitor to the HDMI port everything displays great.
Today I noticed that while pressing the mute button on the laptop's casing that the screen flickered back to looking as it should. When I depress the case with a little force in that area the screen looks just as good as it did on the day I bought the laptop.
My questions is this: could the problem be a loose connection inside the laptop or should I consider a screen replacement? I've contacted HP support and they seem to think I need a screen replacement, but my warranty is expired and I'd rather not shell out the money if it is a simple connectivity issue.
Any help is appreciated! Thanks!
I have an HP Pavilion dv7-3079wm entertainment PC with a great LED screen. The problem is that on Sunday I powered up my computer and the screen is displaying with a greenish hue at all times. If you look closely you can see green lines running vertically along the screen which are particularly evident in the areas that should be black.
I know the problem is not the video card malfunctioning because when I hook up an external monitor to the HDMI port everything displays great.
Today I noticed that while pressing the mute button on the laptop's casing that the screen flickered back to looking as it should. When I depress the case with a little force in that area the screen looks just as good as it did on the day I bought the laptop.
My questions is this: could the problem be a loose connection inside the laptop or should I consider a screen replacement? I've contacted HP support and they seem to think I need a screen replacement, but my warranty is expired and I'd rather not shell out the money if it is a simple connectivity issue.
Any help is appreciated! Thanks!