HP Envy laptop keyboard gets extremely hot

[Emmahhcee]

The laptop doesn't even need to be extremely hot, but the laptop keyboard heats up, when I'm gaming the left side of the laptop heats up a lot, and it burns to touch, but right now when I type this there's a heat under the whole of my keyboard, despite only using the laptop for browsing. The right side is a lot hotter to the touch (but doesn't go as extremely hot as the left side when I game).
I was recommended this laptop for gaming, and ended up shelling out £777+ for it, yet I worry when I'm gaming because the laptop is so hot, and I've even seen a few comments of people saying the laptop heat has scalded them.
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The laptop is new, I got it about five days ago, and I do like the laptop, it lets me do everything I want to do, and does it fairly well, it's just the keyboard that is annoying.
Is there any way to resolve this?

 

[Joe C]

You can check the temps of your pc's cpu and motherboard, try HWMonitor and see what that results for you
http://www.cpuid.com/softwares/hwmonitor/versions-history.html
Post you results so we can see how hot it gets
Shouldn't get so hot that you can't touch it. Return it for one that works like it should

 

[Emmahhcee]

It doesn't get so hot that I can't touch it, but it does get hot enough that if I were to place my hand against it long term that I'd find it uncomfortable. I use SpeedFan and these are the results:
HD0: 50C
Temp1: 48C
Temp2: 0C
GPU: 0C
GPU: 46C
Core; 46C
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It seems to be that every HP Envy has similar problems, I would return it, but like I said it works for me every other way, it's just the keyboard that is a nuisance.
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Do you think investing in a laptop cooling system would help this out?

 

[carnageX]

This is why I recommend MSI or Asus for gaming laptops. They have cooling systems properly built so that the keyboard remains fairly cool and heat is properly dispersed.

Post results with HWMonitor - SpeedFan isn't always accurate, so it's not really recommended.

You could try getting a laptop cooling pad (make sure you get one with fans positioned correctly for where your laptop's hotspots are).

 

[Emmahhcee]

I went in to PC world, and was recommended the HP Envy as the best one and also one that was in my price range, I don't really understand what each of the sections are but in order:
49C, 48C, 52C *Temperatues TZ0_*
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97C, 96C 104C *Temperatures - Package*
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48C, 48C, 48C *Temperatures - Assembly*
48C, 48C, 48C *Temperatures - Air Flow*
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45C, 45C, 51C *Temperatures - TMPIN0*
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I think I will see about getting a Laptop Cooling Stand rather than giving up on the laptop.

 

[carnageX]

Posting a screenshot would be much more simple .

 

[Emmahhcee]

Oops yeah haha,

 

[carnageX]

I'm assuming that's during idle?

Your CPU temp is crazy high... I would say just repaste your laptop since it I'm sure the factory paste job was crappy...but you just bought it a few days ago so that would most likely void the warranty.

What' about when you play a game and it's heating up? Could you run HWMonitor while gaming until it gets to the level of heat you mentioned and then post another screenshot?

 

[Emmahhcee]

Yeah, well during when I'm watching Youtube videos. Curently have five tabs open, so would you recommend taking it back? I'm still within my warranty, and I've got a PC World Warranty, so wouldn't cost me anything, I just don't want it suddenly breaking, my old laptop broke twice which was annoying as I use my laptop for college assessments, and sometimes had to restart assessments aha.
I also wouldn't know how to go about repasting my laptop.
I'll start up a game and see how long it takes, I found since I switched the game to windowed mode (stopped it being full screen) it didn't get AS high)

 

[carnageX]

Yeah, well during when I'm watching Youtube videos. Curently have five tabs open, so would you recommend taking it back? I'm still within my warranty, and I've got a PC World Warranty, so wouldn't cost me anything, I just don't want it suddenly breaking, my old laptop broke twice which was annoying as I use my laptop for college assessments, and sometimes had to restart assessments aha.
I also wouldn't know how to go about repasting my laptop.

Repasting is pretty easy, really. But like I said, it'd void your warranty.

I'll start up a game and see how long it takes, I found since I switched the game to windowed mode (stopped it being full screen) it didn't get AS high)

Could you also post the model # of the laptop?