Hieroglyphics..... and a black screen - Page 3 - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Hardware > Laptops and Notebooks
Click Here to Login
Closed Thread
 
Thread Tools Display Modes
 
Old 07-21-2008, 07:51 PM   #21 (permalink)
Ultra Techie
 
Join Date: Feb 2008
Posts: 999
Default Re: Hieroglyphics..... and a black screen

Here's an excerpt from your owners manual(assuming you have the original hard drive). Of course backup your files first. There's no going back.

To use PC Restore:

1. Turn on the computer.

During the boot process, a blue bar with "www.dell.com" appears at the top of the screen.

2. Immediately upon seeing the blue bar, press <Ctrl><F11>.

If you do not press <Ctrl><F11> in time, let the computer finish starting, and then restart the computer again.
__________________

KurrentEweser is offline  
Old 07-21-2008, 07:56 PM   #22 (permalink)
Ultra Techie
 
Join Date: Feb 2008
Posts: 999
Default Re: Hieroglyphics..... and a black screen

Quote:
Originally Posted by YeloBlammo View Post
F12

my options are:

inforn ?? ( i cant read it because of all the letters jumbling)
CD/DVD/CD-RW Drive
Onboard NIC

Bios Setup
Diagnostics
If your letters are jumbling at this point, you have hardware problems. I doubt it if it's your OS that's screwed up.
__________________

KurrentEweser is offline  
Old 07-21-2008, 09:52 PM   #23 (permalink)
Newb Techie
 
Join Date: Nov 2005
Location: nh
Posts: 24
Default Re: Hieroglyphics..... and a black screen

I ran the diagnostic available when i hit f12:

I got a bunch (not sure of the number since i didn't even finish it yet) of error codes related to the video mode. I'll do it again later since i have to get up early

Most read something like this:

error code 5300.0119
detected a failure while writing and reading video memory.
video mode: 111h (640x480x65536)
address A00FCH, expected to read 0h, but read 80h instead.
Contact a Dell technician to help you solve this problem.

i've had errors at 112h, 114h, 115h, 117h, 118h, 11Ah so far.


seems like the video card?
YeloBlammo is offline  
Old 07-21-2008, 10:47 PM   #24 (permalink)
Call me Mak or K
Mod Emeritus
 
KSoD's Avatar
 
Join Date: Sep 2004
Location: C:\
Posts: 35,647
Default Re: Hieroglyphics..... and a black screen

Hello,

Yes this would be your video card. If you can get into Safe Mode try to update your driver with the latest one from the Dell site. If that does nothing then you might have to get the laptop sent in for service as the onboard video might be dead.

Cheers,
Mak
__________________
I do not accept support questions via EMail, PM, IM or my G+ page!

Phone: LG Optimus G Pro
Running: Stock JB from LG with Nova Launcher

KSoD is offline  
Old 07-22-2008, 10:36 AM   #25 (permalink)
Newb Techie
 
Join Date: Nov 2005
Location: nh
Posts: 24
Default Re: Hieroglyphics..... and a black screen

is there something special i'm missing to connect to the web in safe mode?
I enter safe mode w/ networking and can't get on the net.
This is using wireless.
Maybe a hard line is the way to go?
YeloBlammo is offline  
Old 07-22-2008, 01:48 PM   #26 (permalink)
Call me Mak or K
Mod Emeritus
 
KSoD's Avatar
 
Join Date: Sep 2004
Location: C:\
Posts: 35,647
Default Re: Hieroglyphics..... and a black screen

Hello,

It sounds as if it isnt loading your WiFi drivers in Safe Mode. Which could be very well happening. So if you can try hardwired try it.

Cheers,
Mak
__________________
I do not accept support questions via EMail, PM, IM or my G+ page!

Phone: LG Optimus G Pro
Running: Stock JB from LG with Nova Launcher

KSoD is offline  
Old 09-04-2008, 07:32 PM   #27 (permalink)
Newb Techie
 
Join Date: Nov 2005
Location: nh
Posts: 24
Default Re: Hieroglyphics..... and a black screen

Its been a while and I still haven't solved my problem.
I've tried calling Dell and all I get people in India who have such a strong accent the entire conversation we are just repeating over an over....


i'll go over it again.

First Screen: funny letter A's and accents all over...

Next: XP Startup...

Next: Dell boot with plaid all over the background

Next: black screen, nothing else..


More info:

Video Mode errors that come up when I do a self diagnostic.

Will boot in safe mode no problem

No problems found in Device manager. All harware working fine.

My video card is: Nvidia Geforce Go7900Gs


here are some pics..




YeloBlammo is offline  
Old 09-04-2008, 07:57 PM   #28 (permalink)
Ultra Techie
 
Join Date: Feb 2008
Posts: 999
Default Re: Hieroglyphics..... and a black screen

It's definitely a hardware problem. Not a Windows problem. Get an estimate from Dell to get it fixed.


The 1705 looks just like my XPS M1710.
KurrentEweser is offline  
Old 09-04-2008, 08:43 PM   #29 (permalink)
Newb Techie
 
Join Date: Nov 2005
Location: nh
Posts: 24
Default Re: Hieroglyphics..... and a black screen

I would like to but everytime I call dell i get India. Its so frustrating talking. Last time i called it took 10 mins for the guy to get my service tag # correct then he tells me its not in his system so he can't help me. The last guy i talked to before him was able to help. Its such a waste of time calling them. Anyone had a good experience w/ Dell?.. because I haven't...


can the video card be replaced or is it integrated in the motherboard?
Anyone know?
YeloBlammo is offline  
Old 09-04-2008, 08:45 PM   #30 (permalink)
Lord Techie
 
Kharn's Avatar
 
Join Date: Feb 2007
Posts: 7,638
Default Re: Hieroglyphics..... and a black screen

Looks like a mobo failure, most likely a gfx failure of some kind. The only time i saw somthing like that before was when the BIOS / Firmware got messed up but it was on a old windows 2k laptop an the guy only wanted to keep it going as a email machine, I ended up selling him a new one.
__________________

__________________
Visit this and do something for the world!
www.hackersforcharity.org

Want to do even more? Take a look here and join the fight on human trafficking.

Hear and you forget, see and you remember, do and you understand.

Kharn is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 06:34 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.