Help

[ne6ls4on]

Hello,
About a month ago I noticed I had no sound coming from my left speaker. Then today the right speaker have no sound. Well, I have tried everything and calling Hp was one.
I have unistalled and then reinstalled my drivers, I have updated them, I have checked to see if it was muted, I have done a system restore, and I have even tried a total system recovery and erased the laptop back to the original factory settings. I then tried plugging the earbuds into the headphones jack and I heard sound. So, do anyone have any solutions for me? Thanks for you help in advance.

 

[Alvin.C]

Hello,

This looks like a hardware fault to me.

Is your laptop still under warranty?

 

[Trotter]

Alvin.C is probably right. Since the headphone jack works we know the sound drivers are working. You could go into Device Manager (Start > Control Panel > System > Device Manager (on the left side)) and see if the laptop is showing the speakers as a part of the hardware configuration.

If the laptop is out of warranty, you could go with a sound card (PC Card or USB) and a set of external speakers. There are some speaker sets made special for portability with laptops.

 

[ne6ls4on]

alright, now...... so how do i fix the hardware to make it work so i dont have to buy speakers? is there something i can do to bring it back, do you think the geek squad at best buy can fix, or a computer repair shop can handle? Here is what the device manager looks like
-sound,video,game controller
conexant high definition audio

it also has a pic of a speaker in front of it