File required from XP professional disc, CD drive not responding. - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Hardware > Laptops and Notebooks
Click Here to Login
Closed Thread
 
Thread Tools Display Modes
 
Old 04-24-2011, 07:23 PM   #1 (permalink)
Newb Techie
 
Join Date: Apr 2011
Posts: 4
Default File required from XP professional disc, CD drive not responding.

Hello, I started formatting my laptop and the CD was working fine to install windows on my hard drive. After the partition was made and windows was going through set up a message pops up saying it needs a file from the windows xp professional service pack 3 disc. Then it says that the 'asms' file is required but now my CD drive doesn't work. Even with a different disc. During start up before windows loads even if I press f12 for boot menu and try to manually boot the CD to reformat again and I don't get the press any key to boot cd option anymore. I am stuck in a loop and fairly confused. Thank you to anyone that has any knowledge to share
__________________

mbk6452 is offline  
Old 04-24-2011, 07:46 PM   #2 (permalink)
Techie Beyond Description
 
MindoverMaster's Avatar
 
Join Date: Dec 2009
Location: /home
Posts: 12,212
Send a message via MSN to MindoverMaster
Default Re: File required from XP professional disc, CD drive not responding.

What type a XP CD is this? Retail? OEM? Upgrade? Recovery?
__________________

__________________
Neowin.net Steam Account
MindoverMaster is offline  
Old 04-24-2011, 08:56 PM   #3 (permalink)
Newb Techie
 
Join Date: Apr 2011
Posts: 4
Default Re: File required from XP professional disc, CD drive not responding.

Quote:
Originally Posted by MindoverMaster View Post
What type a XP CD is this? Retail? OEM? Upgrade? Recovery?
It's retail
mbk6452 is offline  
Old 04-24-2011, 10:22 PM   #4 (permalink)
Techie Beyond Description
 
MindoverMaster's Avatar
 
Join Date: Dec 2009
Location: /home
Posts: 12,212
Send a message via MSN to MindoverMaster
Default Re: File required from XP professional disc, CD drive not responding.

Does it include SP3?
__________________
Neowin.net Steam Account
MindoverMaster is offline  
Old 04-25-2011, 03:38 AM   #5 (permalink)
Newb Techie
 
Join Date: Apr 2011
Posts: 4
Default Re: File required from XP professional disc, CD drive not responding.

Quote:
Originally Posted by MindoverMaster View Post
Does it include SP3?
Yeah it's SP3 but the issue is since I reformatted, windows hasn't finished installing because of a missing file and my CD drive will no longer boot any CD's.
mbk6452 is offline  
Old 04-25-2011, 08:57 AM   #6 (permalink)
Wizard Techie
 
Lexluethar's Avatar
 
Join Date: Jul 2008
Location: 127.0.0.1
Posts: 4,708
Send a message via AIM to Lexluethar
Default Re: File required from XP professional disc, CD drive not responding.

The booting from CD is weird because that's set in the BIOS. What manf. is your laptop (ie HP, Dell, etc). Depending on that will depend on how to get into the BIOS. Once there change your boot order to have your CD/DVD drive as the first boot device.

Once you are there try to reinstall windows. If after another install or two it still gives the same error try another disc (perhaps yours is scratched or dirty).
__________________
-Vista SME
Lexluethar is offline  
Old 04-26-2011, 07:22 PM   #7 (permalink)
Newb Techie
 
Join Date: Apr 2011
Posts: 4
Default Re: File required from XP professional disc, CD drive not responding.

Quote:
Originally Posted by Lexluethar View Post
The booting from CD is weird because that's set in the BIOS. What manf. is your laptop (ie HP, Dell, etc). Depending on that will depend on how to get into the BIOS. Once there change your boot order to have your CD/DVD drive as the first boot device.

Once you are there try to reinstall windows. If after another install or two it still gives the same error try another disc (perhaps yours is scratched or dirty).
It's a pretty old laptop dell inspiron 6000. I already changed the boot to number 1 and even used a different install disc and it still will not boot the cd. The computer recognizes the CD drive but it won't boot a CD and I can't finish windows set up without it.
mbk6452 is offline  
Old 04-27-2011, 08:59 AM   #8 (permalink)
Wizard Techie
 
Lexluethar's Avatar
 
Join Date: Jul 2008
Location: 127.0.0.1
Posts: 4,708
Send a message via AIM to Lexluethar
Default Re: File required from XP professional disc, CD drive not responding.

So can you not even start the install process again because the drive won't boot the .ISO?

I would try another .ISO that you know works (test in another PC - just test that it boots off the .ISO on the CD then stop the process so you don't have to install windows on another machine).

It's really really weird that the PC won't even boot off of the .ISO. I get that windows didn't finish the installation and that you may need to start the install process again - that happens sometimes. What i don't get is how the CD drive won't even boot off the .ISO now - perhaps the drive is going out.
__________________
-Vista SME
Lexluethar is offline  
Old 04-27-2011, 11:41 PM   #9 (permalink)
Newb Techie
 
Join Date: Dec 2010
Location: Dunnville, KY
Posts: 17
Send a message via Skype™ to imarc
Default Re: File required from XP professional disc, CD drive not responding.

From my experience considering the age of the computer, it sounds like the drive is done. A good way to test this theory is to get any old bootable cd you know works, even bum from a friend and try it. But yea, I would say the cd drive is toast considering it first couldn't find a file then it doesn't boot anymore. Good luck with this!
imarc is offline  
Old 05-02-2011, 02:47 PM   #10 (permalink)
Newb Techie
 
Join Date: Apr 2011
Location: Orlando, Florida
Posts: 19
Default Re: File required from XP professional disc, CD drive not responding.

One problem that users had that bought Vista machines and they wanted to move back to XP is the Vista laptops had a technology change moving from IDE to SATA drives. When XP was mainstream SATA drives didn't exist. The work around that people used was they had to install the SATA drivers before installing XP because XP only had IDE drivers.
__________________

orlbuckeye is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Mini disc to PC file JAMESLEEMING Computer Audio and Multimedia 3 12-04-2006 08:18 PM
Hijack this log file help required adrian1 HijackThis Logs (finished) 6 09-02-2006 04:08 AM
AVI file to DVD disc AND_YOU_ARE Microsoft Windows and Software 6 10-06-2005 12:45 AM
non responding hard drive aws1501 Monitors, Printers and Peripherals 2 03-03-2005 02:05 AM
My DVD Writer Drive is not responding jesusis0ne Monitors, Printers and Peripherals 6 01-26-2005 11:22 PM



Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 05:33 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.