I have owned 3 Dell computers now, 1 desktop and 2 laptops, and I have decided that never again will I purchase from dell! The laptops are awfully designed, awfully constructed and well they're just downright rubbish to be honest!
I have built myself a few computers before, but decided to purchase from Dell for the ease of it because I really couldn't be bothered to. I had some problems with my laptop, and had to call out their customer support, which cost me £40 only to find that the problem was actually because it had been assembled very very badly. The guy them put it back together, and made a mistake during the assembly so that the webcam didn't work.
Had to call them out again, so as to preserve my warranty with them, which cost me another £40, luckily I got this refunded because it was there fault. But really, will never buy another laptop from dell and would recommend people to follow suit! Boycott dell and their crappy heaps of crappyness.... (yes I am not happy lol)
I have built myself a few computers before, but decided to purchase from Dell for the ease of it because I really couldn't be bothered to. I had some problems with my laptop, and had to call out their customer support, which cost me £40 only to find that the problem was actually because it had been assembled very very badly. The guy them put it back together, and made a mistake during the assembly so that the webcam didn't work.
Had to call them out again, so as to preserve my warranty with them, which cost me another £40, luckily I got this refunded because it was there fault. But really, will never buy another laptop from dell and would recommend people to follow suit! Boycott dell and their crappy heaps of crappyness.... (yes I am not happy lol)