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Old 01-09-2016, 02:22 PM   #1 (permalink)
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Default Dell Inspiron Laptop Going to Sleep

Hey guys, this is my first time posting here.

Buy Dell Inspiron 15 i5558-5717SLV Signature Edition Laptop - Microsoft Store Online

So first off this is the laptop I have. I have a problem with it though. I bought it new around 3 months ago.

The problem is that when I plug and unplug the charger the laptop goes to sleep and I have to press the power button to start it up again. This happens 50% of the time when I plug/unplug the charger.

Also when I press F12 and F11 to increase/decrease the brightness the same thing happens around 50% of the time (the screen goes to sleep)

I've tried different outlets around the house and I've also tried a different charger (my dad has the same laptop and while his laptop doesnt have this problem when I use his charger with my laptop it happens to me)
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Old 01-09-2016, 02:36 PM   #2 (permalink)
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Default Re: Dell Inspiron Laptop Going to Sleep

Check the Advanced Power Settings and see what the Sleep level is set to.

Is the charger actually charging the battery?
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Old 01-09-2016, 02:44 PM   #3 (permalink)
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Default Re: Dell Inspiron Laptop Going to Sleep

Oh and I forgot to say this but around 50% of the time when its plugged in the laptop becomes so slow... like you can tell the difference because as soon as I unplug it its flying again.


And yeah most of the time its charging when I plug it in. Two weeks ago when I had it plugged in I noticed it wasn't charging so I just took out the charger and plugged it back in and it worked. It could have been a coincidence or it could not have but 98% of the time it charges when I plug it in.

Edit: Here

http://imgur.com/hSqZ3dw
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Old 01-09-2016, 03:25 PM   #4 (permalink)
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Default Re: Dell Inspiron Laptop Going to Sleep

Click 'Change Plan Settings' next to your currently selected Power Saver plan and check on all the options in the advanced window.
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Old 01-09-2016, 04:20 PM   #5 (permalink)
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Default Re: Dell Inspiron Laptop Going to Sleep

Imgur: The most awesome images on the Internet

here sorry im not sure what to check for like i clicked on them all but whats there to check?

or do you want me to screenshot all of it?

thanks for helping me!
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Old 01-09-2016, 06:59 PM   #6 (permalink)
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Default Re: Dell Inspiron Laptop Going to Sleep

Don't have to screenshot all of it - but you can look through each section yourself a bit and see if anything looks weird.

Particularly the Sleep setting, CPU setting, etc.
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Old 01-09-2016, 10:36 PM   #7 (permalink)
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Default Re: Dell Inspiron Laptop Going to Sleep

Honestly I've never been there before so I guess it is what was default.
I looked through it though and I didn't see anything out of the ordinary.
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Old 01-09-2016, 10:49 PM   #8 (permalink)
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Default Re: Dell Inspiron Laptop Going to Sleep

and I didnt see a cpu setting
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