Dell Chromebook 11known issues?

PopoChubbs

Casually Filthy
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Hey guys, I couldn't find anything pointing specifically to the Dell Chromebooks I sometimes service at work, so I thought I'd (potentially) start a thread for them in the event that anyone might have some input. If there is another thread I should be consulting, please point me in that direction! Otherwise, my current issue involves there being no sound coming from the speakers or headphones regardless of whether or not the audio is enabled. I've read to clear the cache, or to close the book for 10 seconds and re-open it to scan for new audio device/signals. Aside from trying a different set of headphones (they're all the same kind, and we only have enough for 1-to-1, so trading one set for another that potentially don't work will only pass the buck), is there anything you guys might recommend? Thanks again, and sorry if this thread is misplaced.
 
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