CPU 100% max problem

MalignantBC

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So I am still working on this Dell that has a problem with the CPU running at 100% I checked it for any viruses running mal-ware bytes and my company's software. It found something and was able to get rid of it. The laptop actually started running well for a bit and he brought it back to me and informed me that it was still doing it. I looked at it again, no viruses. Is there some other things I should be looking out for? Any info would be great. Thanks
 
If nothing is running, then how do you know it's 100% CPU usage?

Open up Task Manager, go to Processes tab and sort by CPU usage. What program is taking up CPU?

Also, what OS is it running?
 
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