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Old 04-24-2009, 04:17 PM   #1 (permalink)
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Default Computer randomly crashes...

Hey there everyone... So about a month ago my computer randomly crashed while I was playing WoW but it started right back up. It did it again in about 20 minutes but then was fine.

Now Whenever I am on the internet watching youtube it will sometimes randomly crash for no reason. I have no idea what is going on...

My computer is an alienware Aurora m9700 Laptop... I took one of the 512mb sticks out about a year ago and put in a 1gig stick if that means anything... When it was shutting off sometimes it would bring up a blue screen of death but now it will either just freeze screen in game of just shut off... any ideas?

I am building a new beast computer here in about a month so I'm not too worried but I don't wanna junk this one lol... any help would be appreciated

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Old 04-24-2009, 04:33 PM   #2 (permalink)
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Default Re: Computer randomly crashes...

Sounds like a heat issue to me. Have you checked to make sure that it has good air flow and that there is nothing blocking the fans or outputs.

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Old 04-25-2009, 10:17 AM   #3 (permalink)
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Default Re: Computer randomly crashes...

Yeah I have nothing blocking any of the fans or outputs... It gets warm but a year ago it would get warm too but still keep running... This is why I am building a desktop... No crammed laptop case anymore!
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Old 04-26-2009, 06:01 AM   #4 (permalink)
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Default Re: Computer randomly crashes...

If you are certain it might not be a hardware problem, it might be a process problem.

Do a little test, Go into safe mode and leave it on like that for awhile. Does it still crash? If it doesn't crash then you know that its a process that is probably causing the computer to crash

ALso, Check event manager and look for the timeframe when the crash happened. Sometimes that will lead you to the process.

IF you can't localize the process using the event manager, You will have to stop all unnecessary processes then One by One start them back up.

There is also some programs that can check your system and registry for errors. Cnet I believe has one. If I Find it I'll edit it in in a bit.


Okay found some links that might help. BUT first.

GOTO Start/run/cmd then enter Chkdsk /f (check disk). Next time you start your computer it will check harddrive for errors and fix any broken sectors.

Advanced system care. I've used it once or twice. Did help out in some instances.
Advanced SystemCare Free - Free software downloads and reviews - CNET

This program should help you isolate the process that might be causing you a headache.
Startup Optimizer - Free software downloads and reviews - CNET

Oh, and after you've done all that and still a no go. Sometimes a bad windows update can cause problems. Roll back/remove windows updates back to the time the problem started and that might work. IF all else fails, Reinstall after you've checked the hardware aspects. Might be your only go.

If you have any questions on any of this, Just message me or email me and I'll walk you through.

Hope this helps and please respond. Would like to know if this helps or not. (hope you didn't get a virus. Check out the program Sandbox. This program makes it safer to browse the web IMO)
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Old 04-26-2009, 11:42 PM   #5 (permalink)
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Default Re: Computer randomly crashes...

Thank you so much man... I'm on my girlfriend's laptop atm so when I do all this tomorrow I will get back to you with the results...
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