Can't surf internet with laptop - Page 2 - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Hardware > Laptops and Notebooks
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 09-06-2012, 12:06 PM   #11 (permalink)
Junior Techie
 
Join Date: Sep 2012
Location: Louisiana
Posts: 49
Default Re: Can't surf internet with laptop

Check the IP and DNS addresses on the laptop compared to the addresses on your other networked devices and then try to ping your gateway (using the wireless while the ethernet and external wifi adapter is unplugged). If you can ping your gateway then your card should be fine and were looking at a different problem. and if you dont mind give us the ipconfig report from your ethernet adapter as well as your wireless adapter(the one that isn't working)
__________________

superagentx is offline   Reply With Quote
Old 09-06-2012, 01:11 PM   #12 (permalink)
Super Techie
 
Join Date: Aug 2005
Posts: 373
Default Re: Can't surf internet with laptop

Quote:
Originally Posted by superagentx View Post
Check the IP and DNS addresses on the laptop compared to the addresses on your other networked devices and then try to ping your gateway (using the wireless while the ethernet and external wifi adapter is unplugged). If you can ping your gateway then your card should be fine and were looking at a different problem. and if you dont mind give us the ipconfig report from your ethernet adapter as well as your wireless adapter(the one that isn't working)

I don't even understand how to do all that. Can you give me step by step guide on what to do above? Thanks.
__________________

bagelred is offline   Reply With Quote
Old 09-06-2012, 01:36 PM   #13 (permalink)
Junior Techie
 
Join Date: Sep 2012
Location: Louisiana
Posts: 49
Default Re: Can't surf internet with laptop

Alright! I hate doing this but I'm going to assume that you have windows vista or windows 7

While you have the ethernet plugged in and the wifi connected-
Click Start
> Type cmd in the search bar and press enter (This will open Command Prompt)
>>type "ipconfig /all >C:\ip.txt" and press enter (this will save the ipconfig results to a text file on the root of your C drive)
>>>Open your C drive and find the ip.txt file and copy and paste it here so we can see your results

After you do this I'll give you further instructions
superagentx is offline   Reply With Quote
Old 09-06-2012, 02:39 PM   #14 (permalink)
Super Techie
 
Join Date: Aug 2005
Posts: 373
Default Re: Can't surf internet with laptop

Actually I posted it , but took it down. I have that report. Tell me exactly what you want to see and I'll post that part.
bagelred is offline   Reply With Quote
Old 09-06-2012, 04:22 PM   #15 (permalink)
Junior Techie
 
Join Date: Sep 2012
Location: Louisiana
Posts: 49
Default Re: Can't surf internet with laptop

It's fine i have it in my e-mail, but all of your ip settings look fine for both the Ethernet and wireless so try to open command prompt again after you unplug the ethernet cable and type "ping 192.168.1.1" and press enter and tell me what it says and what os are you running on your laptop? and are there any other devices connected wirelessly to the internet through your router?
superagentx is offline   Reply With Quote
Old 09-06-2012, 08:34 PM   #16 (permalink)
Super Techie
 
Join Date: Aug 2005
Posts: 373
Default Re: Can't surf internet with laptop

Quote:
Originally Posted by superagentx View Post
It's fine i have it in my e-mail, but all of your ip settings look fine for both the Ethernet and wireless so try to open command prompt again after you unplug the ethernet cable and type "ping 192.168.1.1" and press enter and tell me what it says and what os are you running on your laptop? and are there any other devices connected wirelessly to the internet through your router?
I am running Windows 7 Premium on the laptop.

Other devices connected wirelessly? Sometimes. Roommate has Mac and Ipad, so sometimes either one or both are connected wirelessly. However, neither were connected when I produced that report before. Before, I had my laptop hooked up wirelessly and wired, AND I have a desktop which is always hooked up wired.

I will run that test later for you and post it.
bagelred is offline   Reply With Quote
Old 09-07-2012, 09:16 AM   #17 (permalink)
Super Techie
 
Join Date: Aug 2005
Posts: 373
Default Re: Can't surf internet with laptop

Quote:
Originally Posted by superagentx View Post
It's fine i have it in my e-mail, but all of your ip settings look fine for both the Ethernet and wireless so try to open command prompt again after you unplug the ethernet cable and type "ping 192.168.1.1" and press enter and tell me what it says and what os are you running on your laptop? and are there any other devices connected wirelessly to the internet through your router?
OK, just did this. From laptop. Not connected with ethernet, just internal wireless.

bagelred is offline   Reply With Quote
Old 09-07-2012, 09:23 AM   #18 (permalink)
Newb Techie
 
Join Date: Sep 2012
Location: India (Delhi)
Posts: 1
Send a message via MSN to Hamza Mohammad Send a message via Skype™ to Hamza Mohammad
Default Re: Can't surf internet with laptop

Try a very simple steps.

Go to RUN>>type (inetcpl.cpl)>>
Internet options>>advanced>>(click on ) reset>> apply>> ok

Restart your internet explorer.

Let me know whether its working or not
Hamza Mohammad is offline   Reply With Quote
Old 09-07-2012, 10:03 AM   #19 (permalink)
Junior Techie
 
Join Date: Sep 2012
Location: Louisiana
Posts: 49
Default Re: Can't surf internet with laptop

Alright well your wifi card seems to be working... so the next steps would be to try to access your gateway and to ping an external site while the ethernet is unplugged. Open your browser and try going to "http://192.168.1.1" and see what you get and let me know
after that
Open command prompt again
type "ping www.google.com" then hit enter
let me know the feedback
superagentx is offline   Reply With Quote
Old 09-07-2012, 10:09 AM   #20 (permalink)
Super Techie
 
Join Date: Aug 2005
Posts: 373
Default Re: Can't surf internet with laptop

Quote:
Originally Posted by Hamza Mohammad View Post
Try a very simple steps.

Go to RUN>>type (inetcpl.cpl)>>
Internet options>>advanced>>(click on ) reset>> apply>> ok

Restart your internet explorer.

Let me know whether its working or not
I did that, but that didn't work. It's not just IE. It's all the browsers.
__________________

bagelred is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Bluetoothing iPhone So I Can Surf The Internet on iPad Harper Computer Networking and Internet Hardware 4 07-27-2010 05:47 AM
Surf the internet anonymously with Vidalia Osiris Tips, Tricks & Tutorials 0 03-24-2008 08:20 AM
Can't surf the Internet after 20 min Vinzor Viruses, Spyware and Malware 5 01-05-2007 08:37 AM
Surf The Internet Anonymously dontspamme Internet Software and Browsers 3 03-09-2006 09:20 AM
Laptop Can't surf on 2 pc network caesar Computer Networking and Internet Hardware 2 04-20-2004 08:54 AM



Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 03:09 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.