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Old 09-05-2012, 09:20 PM   #1 (permalink)
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Default Can't surf internet with laptop

Turned on laptop and won't connect to the internet. It says I'm connected. It says I have Internet access. But when I open the browser (Firefox, Chrome and IE), get just white screen and keeps spinning and spinning.

So I took a separate Wireless USB adapter and plugged it in. That works. I'm connected with that right now.

A wired connection also works on laptop.

Tried system restore to earlier time. Didn't work. Restarted router. Didn't work.

Any ideas? Thanks for help.

FYI, I'm on an Emachines D528-2496 laptop, Wireless 802.11 b/g/n, Intel Celeron 915, 2 GB Mem

Thanks in advance.
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Old 09-05-2012, 09:35 PM   #2 (permalink)
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Default Re: Can't surf internet with laptop

Your first sentence, it won't connect to the internet, how? Through built in wireless?

So a wireless adapter and wired works?

I'd say your internal wireless card is going bad. I had this happen on several laptops myself. I just repaired it by putting a new one in.

I'd just personally use wired or the wireless adapter, unless you know how to open it up.
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Old 09-05-2012, 09:50 PM   #3 (permalink)
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Default Re: Can't surf internet with laptop

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Your first sentence, it won't connect to the internet, how? Through built in wireless?

So a wireless adapter and wired works?

I'd say your internal wireless card is going bad. I had this happen on several laptops myself. I just repaired it by putting a new one in.

I'd just personally use wired or the wireless adapter, unless you know how to open it up.
Yes, won't connect through the built in wireless. Has been working fine up until today.

Any way to test it? See if broken or not?
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Old 09-05-2012, 09:57 PM   #4 (permalink)
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Default Re: Can't surf internet with laptop

You can try a ping to any website you want, see if you get anything. Is it listed in network devices and/or device manager?

I've had bad cards not connect at all, somewhat connect, as in it loses a connection after a few minutes.
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Old 09-05-2012, 10:21 PM   #5 (permalink)
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Default Re: Can't surf internet with laptop

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Originally Posted by MindoverMaster View Post
You can try a ping to any website you want, see if you get anything. Is it listed in network devices and/or device manager?

I've had bad cards not connect at all, somewhat connect, as in it loses a connection after a few minutes.


That's what I have listed. Is one of those my TP-Link USB Wireless?
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Old 09-05-2012, 10:31 PM   #6 (permalink)
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Default Re: Can't surf internet with laptop

Unless you have two wireless cards in your laptop. In network devices, is both showing?
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Old 09-05-2012, 10:40 PM   #7 (permalink)
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Default Re: Can't surf internet with laptop

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Unless you have two wireless cards in your laptop. In network devices, is both showing?
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Old 09-06-2012, 09:24 AM   #8 (permalink)
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Default Re: Can't surf internet with laptop

So you think it's just broken the internal wireless?
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Old 09-06-2012, 09:44 AM   #9 (permalink)
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Default Re: Can't surf internet with laptop

Yeah. it could be still there, but just not connecting.
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Old 09-06-2012, 11:16 AM   #10 (permalink)
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Default Re: Can't surf internet with laptop

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Yeah. it could be still there, but just not connecting.

It's still under warranty. But trying to get that replaced/fixed probably more of a hassle and nightmare than simply using external device. Sucks though...still new laptop.
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