She knows it is the motherboard because two different people told her this. There is also a recall on HP's website about the motherboard but hers is not included because it has a different processor.
She found this out talking to someone from HP support. She was mad when she found this out. Then they tried to get her to buy some kind of warranty package or something like that, she didn't. When HP knew she wasn't going to buy anything, the guy on the phone said this conversation has to end. Man, HP support sucks.
In the meantime, she is going to buy my old desktop until she can afford a laptop. She would much rather have a laptop for work and stuff. I think someone is trying to tell her something. This was her second laptop in about 3 years. The first one was stolen and now this motherboard crapping out. Someone up above doesn't want her to have a laptop, if you know what I mean.
This might be my little project to work on, to see if I can get it working. If I don't, no big loss. She wasn't going to get it fixed anyways.