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Old 03-14-2010, 08:08 PM   #1 (permalink)
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Default Blank Screen when turning on laptop

Hello all,
My dad has a Dell Latitude D620. He complained his touchpad button was sticking. I took his laptop apart pulled the monitor/ keyboard, hard drive and battery just to get to his touchpad. I removed whatever was causing the problem. I connected everything properly and put all hardware together. I turned on the computer and it turns on but now the screen is blank. I have no clue of whats going on. I'm very frustrated, please help!

Thanks!
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Old 03-14-2010, 08:12 PM   #2 (permalink)
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Default Re: Blank Screen when turning on laptop

I would say you should look and see if the monitor connection is ok. I don't know a whole lot about all the internals of a laptop, but I would say it has something to do with how you hooked it all back up. One of the connections might not be back completely.
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Old 03-14-2010, 08:26 PM   #3 (permalink)
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Default Re: Blank Screen when turning on laptop

i did...there is nothing else to connect...
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Old 03-14-2010, 08:32 PM   #4 (permalink)
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Default Re: Blank Screen when turning on laptop

had same problem with my inspiron
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Old 03-15-2010, 05:05 PM   #5 (permalink)
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Default Re: Blank Screen when turning on laptop

Either it hasn't been reconnected properly or it was damaged during the process of disassembling. That's what I think .
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Old 03-15-2010, 09:47 PM   #6 (permalink)
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Default Re: Blank Screen when turning on laptop

Check your Ram. I had this same problem with my acer aspire, turned out a Ram slot was bad. Depending on how much you have, just test your slots one at a time. Of course take the battery out, and to feel safer use a anti-static wrist strap. Let us know what you find.
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Old 03-15-2010, 09:57 PM   #7 (permalink)
 
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Default Re: Blank Screen when turning on laptop

This page helped me a lot, so I'll post it here too
Bug Check 0x1: APC_INDEX_MISMATCH
Just search through the list on the side there for your specific stop error.
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