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Old 07-31-2007, 11:19 AM   #1 (permalink)
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Default Acer Aspire 5004 DEAD!

My brother was on his Acer Aspire 5004 and all of a sudden it said it was going into hibernation and powered off. This was about a month ago, and it hasn't powered on since. The power supply is good because we tried another know good one. The CMOS battery has juice, so I think that is ok. Does he possibly have a failed mainboard? Any suggestions? It is running Windows XP home.
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Old 07-31-2007, 12:06 PM   #2 (permalink)
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Default Re: Acer Aspire 5004 DEAD!

Acers tend to do that. If it's not powering on at all (no lights, beeps, anything like that) then it probably is something like a failed mainboard. Is it still under warranty?
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Old 07-31-2007, 12:09 PM   #3 (permalink)
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Default Re: Acer Aspire 5004 DEAD!

Actually the warranty just ended in March. The power light just recently started coming on yellow, and then turning green but the machine doesn't power up.
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Old 07-31-2007, 01:43 PM   #4 (permalink)
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Default Re: Acer Aspire 5004 DEAD!

Hello,

Have you tried a different battery?

Also, have you tried to see if the laptop will power on with the battery removed and just the power adapter connected?
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Old 07-31-2007, 01:57 PM   #5 (permalink)
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Default Re: Acer Aspire 5004 DEAD!

No I haven't because it should power on with just the power supply plugged in.
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Old 08-01-2007, 04:58 PM   #6 (permalink)
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Default Re: Acer Aspire 5004 DEAD!

Hello,

I see. Didn't know you removed the battery already.

If you've used an identical power supply that's compatible, and have tried replacing the CMOS battery with a new one, then it would seem that something on the motherboard is faulty.
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