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Old 05-18-2011, 03:25 AM   #1 (permalink)
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Default Acer Aspiire 4820

i have just gotten this notebook and it seems to be crashing all the time, and its NEW, could anyone help me fix this problem, the notebook seems to crash some of my programs, and i dont know why, i allso would like to play WOW on here, would i need to stick another 2gb ram in?

Here are the specs.
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.110408-1633)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire 4820
BIOS: InsydeH2O Version V1.25
Processor: Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz (4 CPUs), ~2.5GHz
Memory: 2048MB RAM
Available OS Memory: 1782MB RAM
Page File: 1834MB used, 1731MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

Card name: Intel(R) HD Graphics
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics (Core i3)
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0046&SUBSYS_03581025&REV_18
Display Memory: 763 MB
Dedicated Memory: 128 MB
Shared Memory: 635 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: AUO303C
Native Mode: 1366 x 768(p) (60.098Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Driver File Version: 8.15.0010.2202 (English)
Driver Version: 8.15.10.2202
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail

Hope this helps
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Old 05-18-2011, 09:04 AM   #2 (permalink)
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Default Re: Acer Aspiire 4820

What programs does it crash on? How does it crash; BSOD? What are your temperatures? Show us a screenshot of HWMonitor.

IIRC, WOW plays fine at 2GB RAM.
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Old 05-18-2011, 09:12 AM   #3 (permalink)
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Default Re: Acer Aspiire 4820

Some times it crashes on skype, and wow runs REALLY slow, and ends up crashing

I dont get BSOD just, crashes

http://i224.photobucket.com/albums/d...06/temps-2.png
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Old 05-18-2011, 09:47 AM   #4 (permalink)
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Default Re: Acer Aspiire 4820

I think that Intel HD graphics is hitting you in WoW.

Are you running 7 x64?
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Old 05-18-2011, 09:54 AM   #5 (permalink)
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Default Re: Acer Aspiire 4820

Yes, its 64x bit
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Old 05-18-2011, 09:59 AM   #6 (permalink)
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Default Re: Acer Aspiire 4820

Well, that graphic card is integrated, so when in use, it steals your RAM. So when you play WoW, you are no longer playing with full 2GB.

4GB might help you, but it might be still slow due to your low graphics card.
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Old 05-18-2011, 10:03 AM   #7 (permalink)
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Default Re: Acer Aspiire 4820

Why would it run slow, my old notebook runs wow fine, but has graphic problems, and its even more rubbish then this lol
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Old 05-18-2011, 10:05 AM   #8 (permalink)
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Default Re: Acer Aspiire 4820

Does youe old notebook have Intel integrated graphics, too?
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Old 05-18-2011, 10:13 AM   #9 (permalink)
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Default Re: Acer Aspiire 4820

Card name: Mobile Intel(R) 945 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Intel(R) GMA 950

yes
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Old 05-18-2011, 11:46 AM   #10 (permalink)
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Default Re: Acer Aspiire 4820

Something serems to be eating my ram, and im not sure what, this thing is lagging like **** now, and updates arnt downloading properly
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