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Old 01-10-2003, 10:54 AM   #1 (permalink)
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Default xp pro and printers

i have an HP deskjet 690c printer and i've had no problems untill now. i reformatted my hdd about 3 months ago, full windows update and now when i try to install the printer i get an error message sayting that "operation could not be completed".

anyone know how i can get round this and install the printer?
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Old 01-11-2003, 06:38 PM   #2 (permalink)
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i have a deskjet 695c (which always ask for 690c driver and mine works find i can send ur the driver if you wish
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Old 01-11-2003, 06:41 PM   #3 (permalink)
<a href="http://www.tech-forums.net/pc/f109/folding-home-guide-223396/" target="_blank"><img src="http://img190.imageshack.us/img190/4127/110ad0n.png" /></a>
 
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http://www.hp.com/cposupport/printer.../bpd09005.html
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Old 01-14-2003, 07:46 PM   #4 (permalink)
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i've followed the instructions from the above link but it says
'the specified port is unknown'.
in the hardware manager it says all the ports are working and no problems. any more ideas?
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e6700 @ 3.0ghz stock cooling
bfg nforce 680i
dual bfg 8800gtx
Corsair XMS2-6400 C4 TwinX PC2-6400 2GB
Barracuda 7200.10 320GB 16MB Cache SATA-II x2
Enermax Galaxy 850W
Razer Copperhead Tempest Blue 2000dpi Gaming Mouse
Saitek Eclipse 2 Illuminated Keyboard
NEC LCD20WGX2 Silver Widescreen 20" TFT Monitor
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Old 01-14-2003, 08:00 PM   #5 (permalink)
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i've got it to find the printer (uninstalled the printer port then rebooted) but now i get 'RPC sever available' message.
what is the RPC server?
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e6700 @ 3.0ghz stock cooling
bfg nforce 680i
dual bfg 8800gtx
Corsair XMS2-6400 C4 TwinX PC2-6400 2GB
Barracuda 7200.10 320GB 16MB Cache SATA-II x2
Enermax Galaxy 850W
Razer Copperhead Tempest Blue 2000dpi Gaming Mouse
Saitek Eclipse 2 Illuminated Keyboard
NEC LCD20WGX2 Silver Widescreen 20" TFT Monitor
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