I bought a NETGEAR RP614 router last week to so I could connect both my Dell Inspiron 3500 laptop with Windows 98 and my desktop with XP Home Edition to my cable modem. I set both computers according to the manual (which is very easy to follow). All the lights worked as the book indicated, but that's as far as I could get. The next step was to connect to http://192.168.0.1 to configure the router. I didnÂ’t have Internet access with either computer, so I reconnected the modem to my desktop and got the message, "The page cannot be displayed." I tried again last night with the same result.
Netgear only has e-mail technical support; the first time I contacted them I got what looked like an automated response saying if this didnÂ’t solve my problem to reply and get a personal response. That was last Friday. I sent another e-mail yesterday (Saturday), but have heard nothing.
I have an Encore wireless PC card for my laptop.
Can anyone help me?
Netgear only has e-mail technical support; the first time I contacted them I got what looked like an automated response saying if this didnÂ’t solve my problem to reply and get a personal response. That was last Friday. I sent another e-mail yesterday (Saturday), but have heard nothing.
I have an Encore wireless PC card for my laptop.
Can anyone help me?