Originally posted by charles_scott
I've never had such problems with there tech support when i called i got someone who could speak perfect english and gave the right answer when my integrated video card ****ed up.
When your problem is included in their "list" that they read off they have a solution. But if you expand more than that normally they are clueless. Of course this also ranges with each tech support person. But the accounts of dumb support from HP is overwhelming. I have a friend whose friend bought an HP and after months of disastrous support basically threw his HP PC in the trash and bought an IBM.
HP PCs are not bad they are realiable but their bad support is infamous.