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Old 08-28-2003, 11:07 AM   #1 (permalink)
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Default usb problems with artec scanner

hi can anyone help me im trying to get my artec ultima 2000 scanner to work i have installed the correct drivers tried installing the drivers first then plugging in the scanner checked device manager no exclamation marks there but for some reason my pc wont detect a new usb device has been installed keep on getting the error message check led light is on and all wires are connected properly is there anything else i can do is there a program out there that detects ur usb devices i know the scanner works if anyone can help plz let me know cheers.

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Old 08-28-2003, 12:19 PM   #2 (permalink)
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see if the manufacturer has some kind of scanner program, i know my inlaws scanner wont work unless it has the scanner program from cannon

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Old 08-31-2003, 11:21 PM   #3 (permalink)
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You can try this link lots of info on usb.
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Old 08-31-2003, 11:24 PM   #4 (permalink)
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Whats your operating system windows XP has a problem with older scaners if it is older.Try here if you need a driver
The login is Drivers
the password is All
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