Wow, I bought a laptop (SysteMax) from them. Fired it up and after 30 minutes it froze on me. Then I attempted to reboot it and it just gave me beep signals afterwards.
Called up Systemax and then Tigerdirect to get it replaced. Long story short, it has been replaced and works ok now. but I don't think I'll be buying from them either. I have had some trouble with their customer service too.
Considering those stories, I came away, a winner.
Still waiting on my $100 rebate.