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Old 06-24-2005, 07:34 AM   #1 (permalink)
Newb Techie
Join Date: Jun 2005
Posts: 3
Default IT Support Platform

Being familiar with the extreme pressure when coming to provide quality IT supports services to clients and meeting your customer’s demands, Problem Noproblem IT Pro!!! is a new product which will provide the efficient support expected to clients and make your life much easier.

Windows updates done automatically with full central monitoring.

Remotely access any PC through any firewall from anywhere through one central console.

Remotely install software from one location.

Fully integrated help desk and ticketing system-Manage support calls professionally.

Run Computer Inventory Audits and know your systems at all times.

For any comments, suggestions or questions please contact me at or visit

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Old 06-24-2005, 08:26 AM   #2 (permalink)
Lord Techie
Join Date: Jan 2005
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Default Re: IT Support Platform

Originally posted by a.savva

Remotely access any PC through any firewall from anywhere through one central console.

*cough* bull**** *cough*

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Old 06-24-2005, 08:32 AM   #3 (permalink)
Newb Techie
Join Date: Jun 2005
Posts: 3

you think so??? why don't you try it. Communication happens from an agent install on every managed machine and needs only outgoing port 5721 open and the pc can be access with its local ip. need demos??
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Old 06-24-2005, 12:35 PM   #4 (permalink)
Monster Techie
Join Date: May 2004
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Posts: 1,118

Any remote pc access client will work if you open up the right port on the firewalls. That's the downside of implementing such a service, there is a high overhead in the setup of the service if the client doesn't know how to config their own firewall.

Sounds like an interesting program though.

Its a frigging Laptop, not a Labtop!!!!
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