My bro's helping his friend to fix her com. I've upgraded the ram to a Kingston PC133 256mb SD RAM. Formatted her hdd and tried installing win xp pro from Win 98. Her hdd is 15Gb. When her hdd is formatted, the com naturally restarts to continue with the setup rite? Then it continues with the setup to load some more files n stuff. The prob is that it always hangs when its loading the files. We don't know what the cause is. We've tried installing the OS using my com but same thing happens. The thing is that the sound, video n all r integrated. So we used the minimum hardware by disabling it fom the bios but it still doesn't werk. Any ideas what could be the prob? His friend just uses the com to check mail n surf net n all, so she doesn't need anything else that's new. I'd really appreciate any help given. Thanks 4 yer replies.