Strange Printing Issues - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Hardware > Monitors, Printers and Peripherals
Thread Tools Display Modes
Old 05-19-2014, 10:44 AM   #1 (permalink)
Newb Techie
Join Date: May 2014
Location: United States
Posts: 1
Default Strange Printing Issues

So today when I came into work a coworker explained that his printer was no longer working. I checked the printer status in his computer Dell Windows 8 and it appeared to be working properly. So I sent a test page to it from his computer and a message popped up saying the printer was offline. I tested the printer from my computer and another computer and it printed without an issue. The printer is a Konica Minolta C554e that is networked in our company. The printer is set up on a print server that is shared by the whole company. Some of the computers had the printer set up before it was added to the print server as well. I tried sending documents to the other networked printers on the coworkers machine and they all printed fine. The other two printers are Konica Minolta C364e's. I uninstalled the printer on his computer and added it via the server, but it immediately said it was offline once the install had completed. I then uninstalled the drivers and the printer again and tried doing it through the add device through TCPIP and went through the normal process of adding a printer but when I put in the IP address it said the computer was unable to query the printer to find out its configuration. I manually entered the information and added the driver that came on the install disk. When it finished, the printer worked fine. Problem solved but I have no idea why. He has been using this printer since it was installed early last year without an issue and suddenly it stopped working. Is there any reason why this would suddenly happen?
xifirus is offline   Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Canon MX420 Printing Issues krazyq Hardware Repairs and Troubleshooting 1 03-23-2014 12:12 PM
Printing Issues Caused By Two Files In /C/Windows/System32/Spool/PRINTERS/ Jayce Microsoft Windows and Software 4 02-04-2011 10:28 PM
Epson Printing Issues Therookie Monitors, Printers and Peripherals 2 01-06-2011 01:41 PM
Issues issues issues. Vista-64bit. 9600GT's in SLI. 4GB Vista problems. Oy Vey. TheOtis Hardware Repairs and Troubleshooting 2 03-24-2008 11:59 AM
Word 2007 BETA 2 Printing Issues db_21 Microsoft Windows and Software 1 08-11-2006 03:00 AM

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities

Copyright 2002-2015 Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 06:45 PM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2016, vBulletin Solutions, Inc.