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Old 02-07-2017, 01:35 PM   #1 (permalink)
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Angry Razer sucks

Bought a Mamba TE mouse last month and it continually kept disconnecting during games, conveniently right as I was about to engage in battle or automatically moving across the screen even when I wasn't touching it.

I opened a support ticket with Razer and they gave typical suggestions that I had already done and I still continued to have issues. They responded this morning saying if I didn't respond then they consider the issue resolved. I got the email right after the mouse went through one of its worst spurts of disconnects/auto-moves and it pissed me off so bad that i reacted to their email with no regrets. (see attachment... posted on my phone hope it works)


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Old 02-07-2017, 01:38 PM   #2 (permalink)
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Default Re: Razer sucks

Been saying that for years, where you been?
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Old 02-07-2017, 01:43 PM   #3 (permalink)
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Default Re: Razer sucks

I'm onboard with you now. I got the image fixed
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Old 02-07-2017, 01:49 PM   #4 (permalink)
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Default Re: Razer sucks

Just read it, ****ing lold. Yea Razer **** sucks. I try to warn everybody here but not everybody listens.
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Old 02-07-2017, 02:16 PM   #5 (permalink)
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Default Re: Razer sucks

Yeup, I didn't listen, dropped $150 on a Blackwidow, shortly after the ****TY warranty ended several LED lights started to flicker, switches stopped working properly, would get double taps or more frequently. Eventually bought a Logitech G710+ for my uses, cheaper, and over the last year have had almost no issues what so ever out of it.
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Old 02-07-2017, 03:11 PM   #6 (permalink)
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Default Re: Razer sucks

Quote:
Originally Posted by c0rr0sive View Post
Yeup, I didn't listen, dropped $150 on a Blackwidow, shortly after the ****TY warranty ended several LED lights started to flicker, switches stopped working properly, would get double taps or more frequently. Eventually bought a Logitech G710+ for my uses, cheaper, and over the last year have had almost no issues what so ever out of it.
I have beat the **** out of my G710+ for the past 2.5 years and it stills works daily like it was new.
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Old 02-07-2017, 04:54 PM   #7 (permalink)
 
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Default Re: Razer sucks

Corsair for life <3

I have a Naga Molten I use for gaming on my MacBook. Been going for ~4/5 years now, no problems, though it doesn't get as much use as my desktop does
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Old 02-07-2017, 05:20 PM   #8 (permalink)
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Default Re: Razer sucks

The two Razer mice I had were solid but I have more and more horror stories since then.
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Old 02-07-2017, 05:54 PM   #9 (permalink)
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Default Re: Razer sucks

Only Razer product I own is the 1st gen lachesis which I use at work. Still working fine...but I've also heard all of the horror stories about how shoddy the quality seems to have gotten.

Also, ****ing lol at the email.
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Old 02-08-2017, 03:29 PM   #10 (permalink)
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Default Re: Razer sucks

YEP - prior to the software garbage they were pretty good. But since then - bad with unbelievable software that allows them way to much info - and the software is very buggy.
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