Originally posted by southernlady
His problem is that the rescue cd is ON THE OLD HARD DRIVE that is dying!!!!If he doesn't get it off, how can he put it back on a NEW ONE! Even with the key???? Liz
I think you're getting confused. A rescue cd cannot be on the hard drive. What may be on the old hard drive is a restoration partition, which is nothing to do with a cd.
Anyway, it sounds like he may have a CD which will enable him to reinstall on a new HD. If not, he should be able to contact Microsoft, since as they are so fond of saying, you don't buy the software itself, you buy a right to use the software. He should be able to get replacement CDs on this basis.
However, it'd be a lot easier to just grab a friend's CD if possible, and install from that and use the key on the case, as has been mentioned previously.