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Old 11-30-2005, 10:19 AM   #1 (permalink)
Super Techie
Join Date: Nov 2005
Location: Southern New Jersey
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Question Motherboard Manufacturers with Good Tech Support

Okay, I am not sure where this should go so I rolled the dice and decided to post this here. If I am wrong I apologize ahead of time. Is there any way that I can find out whether or not a motherboard manufacturer (or a hardware manufacturer) has good technical/customer support? I know there are positive and negative issues for all companies but some fair considerably better than others.

For example, I was considering purchasing an Abit AN8-Ultra motherboard. I am NOT bashing Abit! They make some great mobos. But I have read enough over many sites that Abit's technical/customer support has much to be desired. How does one go about finding the real story about any company's reputation in this all important area?

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Old 11-30-2005, 06:35 PM   #2 (permalink)
Wizard Techie
Join Date: Dec 2004
Location: Canada
Posts: 3,790

An interesting question, and one that is difficult to answer without first hand experience with the specific manufacturer...I agree that most reviews leave out this important factor when buying a board...the easiest way to try and find someone with experience with the companies tech support I guess

The only two manufacturers I know of with particularily good/bad tech support are AsusTek and DFI. If you call Asus tech support you'll most likely end up talking with someone who has trouble speaking english

DFI has a fabulous support forum at in which they have hired a dedicated board tester and tweaker...the admin angrygames over there gets all of DFIs boards and tests and tweaks them out and reports any bugs to DFI for them to fix
Intel C2D E6320 / AMD Athlon X2 3800+
Gigabyte 965P DS3 / DFI nF4 Ultra-D
2GB OCZ Gold PC2-6400 / 2GB OCZ Gold PC4000
eVGA 8800GTS 320MB / eVGA 6800GS 256MB
150GB Raptor / 74GB Raptor
2x500GB / 320GB
OCZ GameXStreme 850w / OCZ StealthXStream 600w
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