then he has a nice little door stop. either that or send back, its up to him but more than likely the graphics card may need to be removed and popped back in. guess he can either call them to return it, wait for god knows how long to get it back and then use it OR he could go into reseat the vid card FIRMLY and be up and running (hopefully) in under 15 minutes. I wouldn't reseat the processor or mem unless you know what you are doing and know how to avoid static discharge. oh, and to let ya also know companies like gateway and dell will walk people through fixing a computer, as I have done with people LONNNNGGG ago (thank GOD I know longer do that!!!). Hell, you could just pretend you've never done this before and they wouldn't know the difference.
If you argue with an idiot he will drag you down to his level and beat you with experience.
I am not a fast writer.
I am not a slow writer.
I am a half-fast writer.