Modem using dual phone line
Have a modem problem. Both computers are using a US Robotics modem. (v.90 and v.92?) One is a brand new computer, the other is about 2 years old. Both computers receive the error "no dial tone" when trying to dial up to the Internet. This is the kicker: If you pick up a telephone on the same line first, then then both computers get a dial tone, dial up and connect. If you hang up the phone, the connection either gets really slow or quits, can't tell which, did not wait more than 2 minutes for a page to come up. The modem appears to work when connected to a different and seperate phone line. (Only tried it once on somebody elses phone line) One computer has a fax connected to the "out to telephone" jack of the modem. The other computer is hooked through a splitter (dual phone line) that goes out to a telephone with line 1/line 2 capability, and the other part of the split goes to the computer, and the "out to telephone" jack hooks up to a credit card machine. All phones, credit card machine and fax work correctly. Am assuming that it is a problem with the phone line? Recently, picking up the phone does not help, either. Still get the error "no dial tone", even though you can hear the modem click on the line when it tries to connect. Have tried disconnecting the fax, line1/2 telephone, and credit card machine. Still same problem. ANY thoughts or suggestions would be appreciated.