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Old 02-28-2004, 08:40 AM   #1 (permalink)
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Exclamation Laptop randomly shuts off

I have a sony laptop that is doing something very strange. It is just randomly clicking and going completly off - and then automatically restarting.

This happens as I'm working on it and can be when I am doing anything. Typing, moving the mouse, there doesn't seem to be any one thing that makes it do it. But it does seem to be doing it more often.

I conect it with two different power cords - one at home and one at my office - yet it does it at both locations so I don't think it has anything to do with the power cord.

Please help!
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Old 02-28-2004, 08:58 AM   #2 (permalink)
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Overheating perhaps??
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Old 02-28-2004, 09:02 AM   #3 (permalink)
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It has been on a lot more lately, is there any way to tell? I have it on a vented stand when using it at home . . .
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Old 02-28-2004, 10:20 AM   #4 (permalink)
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I would try to get something that only has four points on it, and let the laptop sit up there, play a movie or something, and see if it shuts off. If it doesn't, it is probably heat problems.

What laptop do you have? I have a Dell Inspiron 4000 that I hardly ever use anymore, it never shut down on me, but it got EXTREMELY hot. I couldn't let it sit on my lap after about 30 minutes of use.
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Old 02-28-2004, 11:47 AM   #5 (permalink)
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my dad had that problem but with an IBM. he got the computer from a friend who works at the computer show. i told him about it and he gave us a new computer. the problem was with the memory. it was a 32 mb and since he has to open up a couple pages that run JAVA, the computer would run low on memory and just restart or shutdown. i don't know about a laptop tho. might wanna report this to customer service.
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Old 02-28-2004, 02:14 PM   #6 (permalink)
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Default Time to complicate it more:)

Ok, I left if off for about 4 hours, started it again and within 2 minutes it did it. It is on a stand so it has ventilation. I don't think it is over heating.

It is a sony GR150K.

And to complicate things even more! About two years ago, it was in a car accident with me My insurance company took it and decided it was fixible. They replaced the CD drive and snapped it back together.

About six months or so after that every time I would walk around, or pick it up it would do this. I finally got them to agree to look at it again and they tested it for 2 or three weeks. They said that it wouldn't do it for them - well it finally did and they said it was a memory issue. They replaced the memory and sent it back to me. It has been fine since then - until about a month ago

If I have any warrenty left - it won't cover it because of the accident, and the insurance won't do anything else because they are sticking to their claim that they fixed everything caused by the accident! Please help
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Old 02-28-2004, 03:14 PM   #7 (permalink)
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AHA i was on to something. man that car accident really messed things up. god ur in a bad position now. the only thing you can do know is try to find someone to fix it. you're prolly not gunna be able to fix it. i would recommend someone who would do it for you and would put a warrenty on it even tho it was in the accident.
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