Originally posted by MicroBell
Yours (Assuming this is your model ...Satellite A75-S226) and this is the battery it came with (The system is equipped with a 12-cell Lithium-ion (Li-ion) battery) has been quoted and reviewed with a battery life of 2hrs on average...and some users are getting 3+ hours by activating long-life mode so basicly they are lieing to you.
Great find MB -- Once again, goes to show you that tech support even at OEMs like Toshiba isn't always up to snuff. Either that, they just don't wanna have to go through the hassle of shipping flgirl a replacement battery.
Flgirl, If i were in your shoes, I wouldn't spend one penny on a new batter. If this is a new laptop that you bought, the onus is on the manufacturer to supply you with a good battery that meets the standard specs. Take the ifnromation that MB gave you and use it as ammo against those 'tech support' guys if they give you the run around again. Firmly insist that they replace the battery and don't take no for an answer.