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Old 04-06-2005, 11:50 AM   #1 (permalink)
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Default I 'was' getting excited.

Well, my order from Alienware went from phase 6 to phase 9 in one day. Then went from phase 9 to 12 in another two days. I was really getting excited, because the next couple of phases were going to get the comp ready and shipped. However, this morning I check the status and it went BACK to phase 9.................rediculous. I take that as meaning they didnt build the comp worth a darn to begin with and quality control must have caught it and sent it back to be rebuilt. It's such a drama with Alienware so far. AHH!! They still havent refunded me my $500 they overcharged either.


Sorry, I just had to get that off my chest.
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Old 04-06-2005, 12:22 PM   #2 (permalink)
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That sucks man. Hopefully it will be worth it when you get the machine and can start gaming!
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Old 04-06-2005, 12:25 PM   #3 (permalink)
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Lets hope it is worth the wait they put you through!
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Old 04-06-2005, 12:29 PM   #4 (permalink)
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I'm trying to look at it from the good side. Maybe Alienware's QC is as good as everyone says and are doing there job well. Either way, it better be GREAT when I get it or they'll be refunding me 'IN WHOLE'.
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Old 04-06-2005, 03:54 PM   #5 (permalink)
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My advice? scream bloody murder over the phone even if it does rock
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Old 04-06-2005, 04:23 PM   #6 (permalink)
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'Maybe' I spoke to soon. I just checked the status again and it's now in phase 13, which is packaging and shipping. We'll see though.
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Old 04-06-2005, 07:17 PM   #7 (permalink)
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Nah, they're just teasing you.

Slide the strap off the shoulder, turn and wink, slide the strap back up on the shoulder halfway, pause, wink...
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Old 04-06-2005, 07:25 PM   #8 (permalink)
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If they don't deliver it by your chosen date you should have the right to get a delivery refund and maybe some compensation as well.

For all they know you could be waiting on this PC to do some vital work which could set you up for the rest of your life, but I'm sure its not for that .
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Old 04-06-2005, 08:20 PM   #9 (permalink)
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Quote:
Originally posted by ApM
If they don't deliver it by your chosen date you should have the right to get a delivery refund and maybe some compensation as well.

For all they know you could be waiting on this PC to do some vital work which could set you up for the rest of your life, but I'm sure its not for that .
They really have put me in a bind, but not with the comp................yet. They overcharged me $500 and have yet to put it back. I plan to get some compensation from them for the overdraft fees they caused me.
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Old 04-06-2005, 08:27 PM   #10 (permalink)
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*UPDATE*

The comp has shipped and is due to be here Friday. Now, we just wait and see if it's as good as its supposed to be.
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