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Old 10-03-2010, 11:42 PM   #1 (permalink)
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Question Hp printer is not installing correctly.

I have been having this since 3 weeks with my mothers computer.
I have the correct drivers installed on the machine but windows 7 pro keeps shutting down printer services and the spooler each time the driver is installed or repair installed.
Her computer says the USb device is unrecognized ?

One thing I have tried yet was install her chipset drivers would that help fix the problem or not ?
She has a deskjet1520.
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Old 10-04-2010, 12:23 AM   #2 (permalink)
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Default Re: Hp printer is not installing correctly.

Uninstall the printer. Uninstall any printer drivers you've tried. Download these drivers (assuming Win7 Pro x86 not x64):
ftp://ftp.hp.com/pub/softlib/softwar...WW_130_140.exe

With the printer unplugged from the pc, start the installation. You will be prompted about halfway through to connect the Printer.
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