HP OfficeJet G55xi Problem [Printer] - Techist - Tech Forum

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Old 08-23-2004, 12:50 PM   #1 (permalink)
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Join Date: Aug 2004
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Default HP OfficeJet G55xi Problem [Printer]

3.2 GHz HT
1024 MB RAM DDR400
Windows XP Professional

I've read all there is to read about scanning problems on hp.com/support and reinstalled it at least 5 times, restarting/shutting down in between each step of the installation and the same problem remains. Whenever I click Scan Document/Scan photo, nothing happens. It would have the hourglass on the cursor for about half a second then it would disappear as if nothing happened. I have downloaded the latest drivers. HP refuses to give support for this product, expecting me to pay 30 dollars, I might as well buy another scanner.
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