Hello all. Question, if you can help. - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Hardware > Monitors, Printers and Peripherals
Click Here to Login
Closed Thread
 
Thread Tools Display Modes
 
Old 02-07-2007, 07:45 PM   #1 (permalink)
Newb Techie
 
Join Date: Feb 2007
Posts: 18
Default Hello all. Question, if you can help.

Hi all. New guy. Found this site in a google search.
If anyone can help, I would really, really appreciate it. I hope this is in the right forum, as i'm not sure if this is hardware, software/OS related.

I work for a small .com retailer who purchased a few Dell desktops for customer service, each running XP as the OS.

These particular desktops are running BRUTALLY slow when opening any web page. Like, 30+ seconds to go between pages. Once the page loads, they seem to go a bit quicker when going through the website, but once you click out to a new site, it's the same 30 second wait...

They are on a network with other machines that are running just fine, so it's obviously a problem that is isolated to these two PCs.

The processor speeds, RAM and HD capacity are all contemporary tech, so it isn't a matter of them being "outdated" computers.

It has the same problem with Opera, Firefox and IE, so it isn't browser related. I've increased the paging file capacity, with no result. Disabled all protections, still slow as molasses.

Does anyone have any ideas where I should start with this?
My boss is putting this one on me to take care of, and I am completely baffled.

Thanks so much for any help, please don't call me a dummy

Landon- N00b.
__________________

Noohbee is offline  
Old 02-07-2007, 09:31 PM   #2 (permalink)
Banned
 
Join Date: May 2005
Posts: 7,915
Send a message via Yahoo to talldude123
Default

Update LAN drivers

Try new network cards

Do a virus/spyware scan.
__________________

talldude123 is offline  
Old 02-08-2007, 02:11 AM   #3 (permalink)
Ultra Techie
 
Join Date: May 2006
Posts: 793
Default

reinstall the OS, the crap Dell puts on there isnt good
__________________



\"I may or may not have put a loaf of bread in the dish washer\"
\"Once you go white a trailer is in sight\"
COD2_fanatic is offline  
Old 02-08-2007, 01:04 PM   #4 (permalink)
Newb Techie
 
Join Date: Feb 2007
Posts: 18
Default

OK, i'm going to try all of the above today...
I'll let ya know how it turns out.
Noohbee is offline  
Old 02-10-2007, 12:14 PM   #5 (permalink)
Newb Techie
 
Join Date: Feb 2007
Posts: 18
Unhappy

No spyware, drivers good, network hardware A-OK.

This makes absolutely no sense.

To be just a little more clear...

If I open a browser, it will take 30-40 seconds to load the friggin google page. Once it's loaded, each google search I make works like a flash... But if I open a new browser or leave the page, it's the same 30-40 second wait.

It's almost as if there is some security setting that is causing this...

Any other ideas would be great.
Noohbee is offline  
Old 02-11-2007, 02:54 PM   #6 (permalink)
disgruntled ex-moderator
 
Nagasama's Avatar
 
Join Date: Oct 2006
Location: probably on the lake
Posts: 6,956
Default

maybe try switching the ports on the network to which they are connected. ie put them in one of the locations that's working ok and see if they have the same problem.
maybe your router has a problem?

also, you say that the computers that aren't working right are ALL of the dells, and the ones that work ok are not dells, correct?
if that is the case then yes i would say there is some security issues. or go into msconfig and services.msc and turn off all the bs that is loaded on them by dell.
cntrl+alt+delete and tell us how many processes are running.
__________________
"nagasama no longer drinks tecate, or streaks out of the night for anything, and he has a fine wife so he has no use for your girlfriend...she is safe..."
Nagasama is offline  
Old 02-11-2007, 05:30 PM   #7 (permalink)
Newb Techie
 
Join Date: Feb 2007
Posts: 18
Default

Sweet. I'm going into work Monday PM, i'll post an update on the processes then.

I don't understand what all of them are, but i'm sure someone here will know.
Noohbee is offline  
Old 02-12-2007, 04:42 PM   #8 (permalink)
Newb Techie
 
Join Date: Feb 2007
Posts: 18
Default

OK, 33 processes.

firefox.exe
taskmgr.exe
Dymolbl.exe
iexplore.exe
cidaemon.exe
alg.exe
Ymsgr_tray.exe
ctfmon.exe
GoogleToolbar
directcd.exe
DVDLauncher.exe
hkcmd.exe
spoolsv.exe
explorer.exe
escntfy.exe
wmpnetwk.exe
svchost.exe
scvhost.exe
svchost.exe
scvhost.exe
svchost.exe
lsass.exe
services.exe
winlogon.exe
csrss,exe
smss.exe
snmp.exe
svchost.exe
tcpsvcs.exe
svchost.exe
cisvc.exe
System
System Idle Process

Any of that identifiable as being junk?
Noohbee is offline  
Old 02-18-2007, 01:13 PM   #9 (permalink)
Newb Techie
 
Join Date: Feb 2007
Posts: 18
Default

^^ bump
__________________

Noohbee is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 07:25 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.