My wife was using her new (less than a year old) HP Pavilion zt3000 notebook this morning when it suddenly crashed while she was working on a Word document. Now when she turns on the computer, it goes to the Windows loading screen before it shows a blue screen for a split second and then reboots again. This happens irregardless if we try to load in safe mode, safe mode with command prompt, or any other possible loading options. The blue screen happens so fast, we ended up having to take a picture of it with a camera just so we could read it. It says "A problem has been detected and Windows has been shut down to prevent damage to your computer. UNMOUNTABLE_BOOT_VOLUME". This is followed up by a list of common remedies none of which we can do since no loadup option works. It then says "Technical Information: STOP" followed by a memory location.
If we go into ROM setup with F10 there is an option to check the hardrive, and when we do we almost instantly get an error saying Hard Drive Write Failure.
I have never had a hard drive problem before with any of my computers, I really don't know what to do at this point. Am I out of luck completely or is there anything else I could try? If not, what do I do now?
If we go into ROM setup with F10 there is an option to check the hardrive, and when we do we almost instantly get an error saying Hard Drive Write Failure.
I have never had a hard drive problem before with any of my computers, I really don't know what to do at this point. Am I out of luck completely or is there anything else I could try? If not, what do I do now?