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Old 01-25-2009, 12:02 PM   #1 (permalink)
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Default External HD question

First off, my USB external Hd fell on the floor and when I use it now with a bootable acronis true image 2009 software, it is not recognized. Would the manufacturer have to replace it? Is it more or less a paperweight now? Is there something I can use to fix it?

If not, what is a good brand of external HDD to buy?

Opinions?

thx
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Old 01-25-2009, 01:20 PM   #2 (permalink)
 
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Default Re: External HD question

Hard drives are EXTREMELY sensitive to shock damage. It is most likely dead, even if the drive's electronics are still functional it is very likely that the mechanical part was damaged. You may be able to re-use the USB enclosure if it didn't smash into a million pieces, but the actual drive is probably dead. You could try removing the drive and connecting it to your PC internally (SATA or IDE port in your PC) to try and recover data. See what kind of drive your enclosure takes (SATA, IDE, or either) and get that kind of internal drive. Then just put the new drive into your enclosure.

If your enclosure is damaged and you need to replace the whole thing, I suggest buying an AcomData Samba enclosure (they support both IDE and SATA drives, have a fast USB2.0 connection, and are pretty well built) with a large SATA drive in it. Mine is a 1.5TB Seagate in that enclosure and it works very well.
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Old 01-25-2009, 01:39 PM   #3 (permalink)
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Default Re: External HD question

It is only 2.5 months old. Do you think the manufacturer would have to replace it if I told them it just stopped working?

thanks
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Old 01-25-2009, 03:39 PM   #4 (permalink)
 
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Default Re: External HD question

They might, you could always try to get a warranty replacement first, it's worth a try.
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