Alright, earlier today my mom went on the internet on her computer, and she couldn't get to google or any other search engines cause of spyware which made her homepage some lame search engine site and did a complete browser takeover.
On the site at the bottom there was "steps" to deleting the browser takeover in the registry. Well, he followed the steps, which she shouldn't have and then she restarted her computer. Well, now she gets the, "Windows had a problem booting, please choose an option" with like, "Start Windows XP normally, etc."
Whenever I try to go into safemode, it freezes. Whenever I try to run with last good configuration settings, the monitor shows the Windows XP boot screen with the loading bar, then after that the screen is black, and doesn't do anything.
Everything I have tried, in terms of booting in Safemode, Last good Config settings, etc. it hasn't worked.
Any ideas on how to fix? Reformat maybe?
On the site at the bottom there was "steps" to deleting the browser takeover in the registry. Well, he followed the steps, which she shouldn't have and then she restarted her computer. Well, now she gets the, "Windows had a problem booting, please choose an option" with like, "Start Windows XP normally, etc."
Whenever I try to go into safemode, it freezes. Whenever I try to run with last good configuration settings, the monitor shows the Windows XP boot screen with the loading bar, then after that the screen is black, and doesn't do anything.
Everything I have tried, in terms of booting in Safemode, Last good Config settings, etc. it hasn't worked.
Any ideas on how to fix? Reformat maybe?