Alienware is a good company, they have built themselves on a reputation of those who do not know any better, and wnat a cool "name brand" PC. They have some of the best marketing I have ever seen when it comes to selling PCs.
For everyone in this forum, of course we know better, and have our reasons for building our own machines.
Does anyone here need a 45 pound tower to put your components into?
I have an Alienware a customer gave me after I built them a Shuttle. I now use it as an image server for all my system loads.
They are much happier with the Shuttle, and they no longer have to get assistance to get their PC to a LAN party