Originally posted by DJ-CHRIS
Im about 95% certain, if your uncomfortable just use the warranty.
If i had a warranty, I would never take my laptop apart (I havnt, suprisingly) and it's someone elses problem.
My touchpad on my lappy is broken and I have denied the urge to fix it myself
exactly my reason why to send it back even I can fix it easily...
if u still got warranty, they can't ignore you...
if u void it or don't have it... you are on your own :-(
unless u got a extremely helpful and friendly respresentative.... who is in good mood too, lol