Hey hey, guys...hope everyone is staying cool and enjoying their day. I am having a bit of a modem problem, and you all are the best techies out there, as far as I'm concerned...you would actually be coming the rescue of two damsels in distress this time! A new 56k US Robotics PCI Modem for Windows was just installed on my friend's Compaq, which was bought used (the computer) from an individual a week ago. She is wanting to connect to AOL, but a message from Cox Cable Internet Access keeps coming up everytime she gets online that tells her the page cannot be displayed. (She does not and has never subscribed to cable internet access.) I know that she probably needs to adjust the configuration of the modem/dial-up settings, but I have only phone contact with her and I don't know how to walk her through the switch from Cox to AOL, who she is currently a customer with. She is running Windows ME and even though I don't know the actual specs of the system, it sounds too fast to be causing problems through memory drain. So, if any of you wonderful knights in shining armor have any advice as to what I can do for this barely-computer-literate friend of mine, please let me know!
Thanks and cheers,
Thanks and cheers,