Dail-up Modem questions - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Hardware > Monitors, Printers and Peripherals
Click Here to Login
Closed Thread
Thread Tools Display Modes
Old 12-26-2004, 06:33 AM   #1 (permalink)
Newb Techie
Join Date: Dec 2004
Posts: 2
Question Dail-up Modem questions

Hello Everyone. I have a dialup connection to AOL. I know, I know. Boo-hiss! Eventually, I'll give up and go broadband.

About 3 months ago I began haveing problems dialing into my account. It appears that a connection is made. I get the welcome screen. In the upper right hand corner, is a message stating that AOL detected a problem with the connection, to reboot and log back on. Further, it will allow me to read email but I cannot reply. Icannot access aol's help menu, nor can I get to any url on the web.

I have called AOL's Tech Support, but the techies have such strong accents I cannot understand what they are telling/asking me. Very frustrating. I think it would be easier to have help in writing instead of all the "Huh? please repeat that" from both sides of the conversation. I finally asked my sister-in-law to post something for me on the net.

I suspect my modem is malfunctioning. How can I test my theory? The computer is about 5 years old, so it might even be the pci slot of the motherboard that is failing, true? The other part of my theory is that the phone cord from the jack to the modem is somehow broken. Short of buying a new modem and a new phone cord, can someone please tell me the best way to trouble shoot this?

Additional info: Computer is a Gateway, model "Select 750" with an internal pci modem. I have Norton AntiVirus and have done a complete scan. No virus showed up in the scan.. And yes, the virus signatures are current.

Thanks for any suggestions!

AOLRefugee is offline  
Old 12-26-2004, 06:56 AM   #2 (permalink)
Monster Techie
Join Date: Jan 2004
Posts: 1,124

(re-install AOL) .... on your neighbors computer

Thermaltake Armor A90
Corsair HX1000W PS
i7 2600k / Cooler Master Hyper N 520
Asus P8Z68-V Pro / Gen 3
8 GIG Corsair Vengeance
eVGA GTX 570
SB Audigy2 Platinum
Kingston Hyper X120 SSD
WIN 7 - 64b
LG Blue Ray Super Multi Burrner
Logitech THX Z560
3x120mm - 1x200 mm case fans
Cappy is offline  
Old 12-26-2004, 07:27 AM   #3 (permalink)
Newb Techie
Join Date: Dec 2004
Posts: 2

Hi. I've tried uninstalling AOL 7.0, then going to AOL 9.0, then back to 7.0. In aol 7, I can at least get online, sort of. But in aol 9.0, it keep dialing, connecting, rejecting the connection, then going back to redial my secondary number. It repeats the cycle 4-5 times before finally stopping with an error. I don't believe the software is the problem because I had been running fine for the past 4 years, with problems starting recently. That is why I think it is hardware-related.
AOLRefugee is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 07:50 AM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2018, vBulletin Solutions, Inc.