From the Start menu, point to Settings, and then click Control Panel.
In Control Panel, double-click the Multimedia icon.
In the Multimedia Properties dialog box, click the CD Music tab.
Verify "Enable digital CD audio for this CD-ROM drive" is selected under the optical drive properties
this is the help from gateway support for my audio in my cd-rom drive not working. the trouble is the enable digital cd audio isn't highlighted so i can't check it. no matter what i do the box stays he same