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Old 12-11-2004, 07:15 PM   #1 (permalink)
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Join Date: May 2003
Posts: 26
Question CD & DVD can't read files but plays audio

I don't know what happened but after installing Norton AV 2004 my CD & DVD drives can't read or display files but they can both play audio files.

When system rebooted and I forgot to remove the Norton disk and was asked if I wanted to boot from the Norton CD. I said no and now no matter what disk I insert the following error message
E Or D:\is not accessible "Incorrect Function"

What happened?

mzpatti is offline  
Old 12-12-2004, 12:35 AM   #2 (permalink)
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Join Date: Nov 2004
Posts: 2,088

Well uninstall everything then reinstall everything. Is Norton the software that came with your CD/DVD drives??

Finished With TF.
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Old 12-12-2004, 01:37 AM   #3 (permalink)
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Join Date: May 2003
Posts: 26

Norton Antivirus came with my CPU and I upgraded from 2003 to 2004. It read the Norton disk or I could not have installed the software.

I tried to restore to yesterday and twice it failed. Then I used Roxio Go Back. My drives were again readable and when it rebooted new hardware was found. The Cd and DVD drives. So thinking it was fixed I again installed Norton 2004. Same thing "Incorrect function. " Is it a Norton problem?
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Old 12-12-2004, 10:59 AM   #4 (permalink)
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There are problem with norton and neroincd , if that's your case , uninstall neroincd and enable norton.

Also a possiblity that if you have roxio installed, you might get this error.;en-us;315350

In the worst case, try to get rid of Norton ....its a lame s/w IMO . get avast or avg for an good AV
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Old 12-13-2004, 05:07 PM   #5 (permalink)
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I contacted Norton and was able to fix the problem really fast following their advise.

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