cant set internet account
My cousin is having a very unique problem with his computer. When he goes to set up an internet account using the connection wizard he cannot get past the point where you select connect using a dial up modem. It will not let him select it ( it is dim). He has uninstalled his modem and re- insalled it and the device manager says it is working properly. The updates are current on the modem.
Does anybody have ideas on what he can do to get him connected again?