Canon i550 and JetDirect port?

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At my parents house I set up a Canon i550 Canon bubblejet printer on a jetdirect port. The Status monitor only works when it is connected to the PC directly. For now they can only tell when theprinter is out of ink by looking at the printout - which stinks. I tried to get the status monitor working but it simply doesn't work through a standard tvp/ip port. Has anyone ever tried this? All the PCs at my parents are using XP or WIndows 2000.
 
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