Bought a computer need help to see if matches specs when advertised - Page 6 - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Hardware > Monitors, Printers and Peripherals
Closed Thread
Thread Tools Display Modes
Old 06-15-2005, 02:47 PM   #51 (permalink)
Newb Techie
Join Date: Jun 2005
Posts: 22

DJ Chris, I wasn't directing that to you

connie_111 is offline  
Old 06-15-2005, 02:54 PM   #52 (permalink)
Newb Techie
Join Date: Jun 2005
Posts: 1

wow, i registered just to respond to this topic. how can you sell a computer that is obviously not an Alienware or IBM as such

High Performance Computer"

"You are bidding on a TPX-5000 IBM ALIENWARE COMPUTER!"

that is obviously misleading a customer into thinking they are getting a decent gaming computer, when this is far from that.

and WTF is a INTEL Pentium 4 C-D processor.

you also advertise a seagate hard drive in the computer, but from the pictures provided by raze it is obviously a hitachi (hds722525vlat80)

it hurts me to see that you are actually selling computers(and evidently making a killing with the prices they are going for) and obviously don't know anything about them.

shoRunner is offline  
Old 06-15-2005, 03:09 PM   #53 (permalink)
Junior Techie
Join Date: Jun 2005
Posts: 43

So lets see I bought a pentium 4 3.0 ghz proccesssor with HyperThreading. 1 Gig of dual channel ram. A 64 bit nvidia 128mb ram gforce FX 5200. And the adds says Here we have a BRAND NEW ALIENWARE High Performance Computer" "You are bidding on a TPX-5000 IBM ALIENWARE COMPUTER with a segate hard drive.

I got an intel celeron 2.8ghz proccessor without hyperthreading 1 gig of single channel ram in 2 512 chips an i dont know what bit nvidia MX 4000. Not an alienware, not a IBM, nothing to do with TPX-5000 in fact when I google those TPX-5000 it dosent appear to exist. I also got a hitachi not a segate. Hmmmmmm last I checked something aint right here.
\"Fear not for when you are brought before the tribunals, I WILL SPEAK FOR YOU\" -Jesus Christ-
Raze is offline  
Old 06-15-2005, 03:10 PM   #54 (permalink)
Wizard Techie
HAVOC's Avatar
Join Date: Feb 2005
Location: Milford, Connecticut
Posts: 4,218
Send a message via AIM to HAVOC Send a message via Yahoo to HAVOC


I'm sure you'll read this but you problem won't reply due to legal reasons. So here it goes.

A good business person knows that, "The customer is always right."
It doesn't matter if you feel that he is wrong and not abiding by "your" return or exchange policy. The fact of the matter is, he bid on an item that you were selling, he won the bid, he paid, you shipped the item, and to his dismay the item that he received was not the item he bid on. It was totally not the item he bid on. May-be it wasn't false advertising and just a mistake. Yet, it's a huge mistake, made by you and "your company". Further more, just because you claim it was a mistake doesn't change the fact that it's a breach of contract. And since you breached the contract it becomes null and viod and he doesn't have to abide by your refund and exchange policy set forth in your advertisment.

Even though you said, "We will do whatever is required to fix this error and ship new parts ETC..." At that point it's up to the buyer to agree on this new contract. He obviously doesn't want to agree to a new contract seeing as the first one left him with a bad taste in his mouth.

Your company made the mistake, not him. He obviously paid to have the item reshipped to you. When you receive it, throughly check it out. Make sure it's in the same condition that he sent it to you. If all is well, do the right thing and refund him is money. Sometimes in business we have to break our own policies to extend our future business. Do the right thing here. It may cost you a few dollars in the end but we must all pay for our mistakes.

If he decides to do so, he'll have no problem winning this case in small claims court. Is $1065.00 worth your trouble?

If I were you connie, and i made the same mistake, i would have no problem returning his money to him and moving on. Just do the right thing here.
HAVOC is offline  
Old 06-15-2005, 03:19 PM   #55 (permalink)
Ultra Techie
Join Date: Jan 2005
Posts: 821

No kidding... that is kind of what I was trying to say. It isn't worth the headache of having him drag you into small claims court (go to Judge Judy man, I saw a case similar to this, and she awarded to the plaintiff). If you get dragged into court over this, it'll only hurt your reputation WAY more than it needs to be. I think he is already done doing business with you, and if you would have just refunded him what he wanted to begin with, he might not have complained or anything and it would have made you look better. But because of all of this hoo-rah, I know I sure won't but from you, not that I was going to anyway. I am just saying that it was easy to fix to begin with and you had a good thing going. People would read this and say "honest mistake, but they fixed it and everything is fine" or "honest mistake, they offered to fix it, but he wanted his money back, and they agreed because of the problem." Now people are going to say "man, I don't want business with that person, they'll screw me out of my money, and if I don't get what I want, they'll only screw me out of my time and patience too."

Let's just make peace and do what is right people.
AMD Athlon 64 3000+ socket 939 @ 2.3 GHz
MSI K8N Neo2 Platinum motherboard
EVGA GeForce 6800 GT
2 GB DDR 400 (PC 3200) (2 x 1 GB sticks) (Dual Channel)
DVD player and seperate DVD RW drive
Floppy Drive
80 GB Western Digital Hard Drive
500 watt power supply
Sound Blaster Audigy
Logitech 5.1 surround sound speakers
SAMSUNG SyncMaster 710T LCD monitor
Aspire X Navigator Case
Wayniac is offline  
Old 06-15-2005, 03:23 PM   #56 (permalink)
Lord Techie
Join Date: Jan 2005
Posts: 8,013
Send a message via AIM to DJ-CHRIS

Raze, take him to small claims.

I have fought battles, and this is like US ARMY vs an Ant.
DJ-CHRIS is offline  
Old 06-15-2005, 03:25 PM   #57 (permalink)
Junior Techie
Join Date: Jun 2005
Posts: 43

I just want my money back so I can purchase somewhere else. I believe everything you do in life comes back to you sooner or later, in fact I have seen it happen to people, it always comes back to bite them. I just want my money back. I'm only posting the facts I have not gone out of my way in any fashion to harm anyone. I only used the proper channels. Ebay / paypal to cover myself....
\"Fear not for when you are brought before the tribunals, I WILL SPEAK FOR YOU\" -Jesus Christ-
Raze is offline  
Old 06-15-2005, 03:45 PM   #58 (permalink)
Junior Techie
Join Date: Jun 2005
Posts: 43

O I didnt see a few posts up I have e-mail you tracking numbers of the return. did you not get those or should I post it here and e-mail it as well again to you. Unbelievable.
\"Fear not for when you are brought before the tribunals, I WILL SPEAK FOR YOU\" -Jesus Christ-
Raze is offline  
Old 06-15-2005, 04:00 PM   #59 (permalink)
Member (again)
macdude425's Avatar
Join Date: Jan 2005
Location: Raul's Wild Kingdom...How 'bout that, huh?
Posts: 4,202
Send a message via AIM to macdude425 Send a message via Yahoo to macdude425

Geez, this has developed a lot since I last posted. I feel like putting in my two cents.

I would like to point out that you, connie, screwed up on the details. You seem to be squirming around this point. That is your fault, and is also illegal. Just for that you should give him a refund. If he were to take you to court, he could win easily.

Also, I do not see in the original eBay auction where it says no refunds, only exchanges. It only says
In the unlikely event that a return is request, all returns must include all original items undamaged, in re-saleable condition, all original packaging including manuals, warranty forms, etc. Software sales are not refundable. Shipping and handling fees are not refundable. Buyer is responsible for shipping costs incurred shipping products back.If User evident damage, item will be returned at buyers expense. WARRANTY on ALL PARTS INDIVIDUAL to Their Manufacture
Did I miss something?

The bottom line is that this is your company's fault, and should take full responsibility by refunding his money. Period.

Debian Support Forums!
macdude425 is offline  
Old 06-15-2005, 04:06 PM   #60 (permalink)
Super Techie
Join Date: May 2005
Posts: 457
Send a message via AIM to damasta55r

If they send you the right specs, why not keep it. The cost is pretty good for the parts, why not try selling it yourself after receiving it for profit and get a better pc. Use some business sense.

First got a computer 4 years ago. Windows ME. Got second hand computers with different operating systems from my family members to play around with...

damasta55r-Cnet forum

AMD 3700+ San Diego
Corsair 1GB 2x512
eVGA 6600GT
250GB Hard Drive
Sound Blaster Audigy
Windows XP HOME W/SP2
damasta55r is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities

Copyright 2002-2015 Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 08:34 PM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2016, vBulletin Solutions, Inc.