Insurance was purchased, for a reciept of 11.20. I have had enough of this arguing. You do what you feel you need to do, as will we. We tried to be right with you, but, that would also involve you doing the same. We will honor the correct parts with no problems, and should honor the policy we have in place. It's simple, you want us to uphold our AD, yet, NO REFUND, EXCHANGE ONLY is in the Ad, and you don't wanna conform to that? So let me get this straight, you want us to abide by whats on the ad, but you don't want to do the same. Our Lawyer has instructed that we can no longer speak with anyone on this topic, so this will be my last post. Rob, I think your trying to rip us off now, and don't know why either. But i can tell you this, you said quote:
": correction i have the add here and it does not say exchange only once again you have your ad messed up with another. Playing games is fun so lets play.:"
For everyone to see, the ad does say that. Everyone knows, we cant modify the ad, days after it has ended. Here is the address for you to slow down and re-read it carefully. We are doing our part of the deal, and expect you to do the same. Fair is Fair.
Email From Raze:
Ok Connie Thanks. This I would not have bid on that. I bid on the ad
because of those specs listed. What I would like to know is exactly
what am I going to get. I am under the impression that the computer was
going to be a pentium 4 3.0 ghz that has hyper threading working
with 1 gig of dual channel working ram and and a 64 bit graphics card
with 128 mb of ram. The ad says Alienware, Im not sure but I dont
believe this is an Alienware. Regardless I understand the whole
senario. I just would like to have the computer advertised as quickly
and painlessly as possible. I will probably ship the whole thing back
to you as I am not good with hardware but I guess there is no easier way
as sending me just the correct parts wont help me at all. I have no
experience with hardware so its tough on my end. I dont care whether it
is or isnt an alienware just that it matches the add. I appreciate your
time on this matter. So how should I handle the shipping????
I will ship first thing tomorrow morning regular shipping the cheapest. Is is ok if i purchase insurance. Also I have not recieved the monitor yet. It will probably come tomorrow some time. Let me know if this is ok. Thankyou for your patience with me on this and your help I appreciate it very much. I do hope that you have a catalog for me as I like some of the other stuff you have advertised for sale on ebay. See I am going to be starting my own game server company soon and would probably like to establish some bussiness with a company such as yours. You have been very professional under the circumstances and it is much appreciated. Thanks
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(Sorry for the Large Post Tech-Forums.)